FEMALE PASSENGER REPORTS THAT THE ROUTE 36B EAST FROM NW 114TH AV/41ST ST SCHEDULED FOR 633 AM, ARRIVED AT 715 AM. SYSTEM SHOWS THERE WAS A BUS CHANGE AT THE GARAGE. RUN 1050 BUS 4149 BADGE 6676

PASSENGER COMPLAINED RE: ROUTE 36 TRAVELING EAST BOUND ON 07-18-2015 SCHEDULED TO PASS BY NW 79 AVE/53 ST AROUND 6:35 AM PASSED AT 6:51 AM. THE BUS WAS MORE THAN 15 MINUTES LATE. RUN # 1834-01 VEHICLE # 4149 BADGE # 3935

PASSENGER STATES THAT HE TAKES THE BUS 37 TRAVELING SOUTHBOUND ON SW 8TH ST/37TH AVE EVERYDAY MON-FRI FOR 4:51PM TIME BUT IT`S ALWAY LATE ABOUT 15-20MINS. COULD YOU PLEASE CHECK INTO THIS SITUATION. THIS AN ONGOING PROBLEM.PASSENGER HAS TO CAUGHT A CONNECTING IN WHICH HE NEVER MAKES. VEHICLE#3173/ BADGE#3191/ RUN#1078

PAX STATED SHE ARRIVED ON 36 ST/ 57 AVE AT 1:20 PM, RTE 36 WB WAS SCHEDULED TO ARRIVE AT 1:30 PM WAS A NO SHOW. PAX WAS UPSET BECAUSE THIS CAUSED HER TO BE LATE FOR WORK. RUN# 1062, BAD# 3994, VEH# 02046

PAX STATED RTE 36 EB CAME TO THE STOP LOCATED ON NW 15 ST / 107 AVE AT 2 MINS EARLY. THE BUS IS SCHEDULED TO ARRIVE AT 10:29 AM. PAX WAS UPSET BECAUSE HE HAS TO WAIT ANOTHER HOUR FOR THE NEXT BUS. RUN# 1057, BAD# 2690, VEH# 02142

At 79 ave/ nw 44 st, the bus was scheduled to arrive at 6:24 it is now 6:40....I'm going to miss my connecting bus which is scheduled to depart at 650PM Bdg# 2856 Run# 1061 Veh# 2051

INCIDEINT TIME 1025 AM PAX IS AT 15TH ST NW 107TH AV TO TAKE RT 36 EB AND CALLED AT 1049 AM TO FILE A COMPLAIN THAT BUS IS A NO SHOW. BADGE#2690, RUN#1057, VEH#02142

PASSENGER SAID THE BUS 36 E/B AT 27 AVE NW 36 ST SCHEDULED TO COME AT 5:58 AM, THE BUS DID NOT SHOW, PLEASE MONITOR THIS BUS THIS HAPPENED ALL THIS WEEK. VEHICLE 04183, OP RICHARDSON, BADGE 1646, RUN 1052

MALE PAX ON 07/06/2015, 10:25 AM, AT NW 36 ST @ NW 57 AV, AWAITED FOR ROUTE #36B-DOLPHIN MALL, AND AS OF 10:50 AM, BUS IS LATE OVER 25 MINUTES. VEH. #02046 RUN #1055 BADGE #6605

36B36/17TH AVE 11:03 NO SHOW Comments: Man the bus system is effed up everytime i take the bus to work i am late!!!!!!! I have been in this buss stop for more than an hour, seen multiple other buses pass, and still no 36b. You all charge us enough money for these things to bot yappen so sick of this!!!!!! You all need to fix this!!!! Pronto! !!!!! Hate this freaking transit system. This is not my 1st complaint either. Check your records. VEH#2052 RUN#1056 BADGE#3266

PAX IS MAKING A COMPLAINT ON THE ROUTE 36B HEADING WEST FROM ALLAPATTAH STAT SCHEDULED AT 2:04PM FOR BEING A NO SHOW, PAX ARRIVED AT 2:00PM. RUN#1059 VEHI#04180 BADGE#2882

Caller stated that she and her kids have been waiting for the Route # 36 B that goes to the Dolphin Mall since 8:43 a.m. but all that she has seen were the Miami Springs 36. The # 36 B was due at 8:59 a.m. I suggested that maybe the destination sign may have been malfunctioning. As per BRVMS bus was locating about five minutes behind.

according to pax operator #6353 on veh#4193 route 36 traveling e/b @3:22pm did not stop for a pax on nw 87 ave and 53st. This bus was suppose to take his break on 53st and 87 ave. He did not he took the route to nw 79 ave and 41 street. Stop and took his break. Pax is upset because this was is not the designated location for the route 36 to break at.

PAX CLAIMS HE TOOK THE BUS RT 36 FROM MIAMI SPRING AND STATES OP TOOK ANOTHER ROUTE. CLAIMS OP DROVE (EB) ON 37TH TO 57TH AV WHEN IT SUPPOSE TAKE 38TH ST (SB) ON 57TH AVE *incident time: 4:35pm...*tajt GAVE VEH#02048, BADGE#6792, RUN#1066

CALLER STATES HE HAS BEEN WAITING AT THE CORNER OF NW 36TH ST/42ND AVE FOR ROUTE #36-B DOLPHIN AND CLAIMS THE BUS DUE APPROX 12:24PM NEVER SHOWED UP. RUN #1060 VEHICLE #04189 BADGE #6645

CALLER STATED THAT ROUTE 36 E / B FROM 53 ST NW 79 AVE SCHEDULED 6:17 AM WAS NO SHOW , RUN #1055, V # 02059, BADGE # 3868 ,

PAX IS REPORTING THAT WAS WAITING FOR ROUTE 36 (EB) AT THE INTERSECTION OF NW 107 AVE @ 14 ST, SCHEDULED FOR 10:29 AM AND SHE WAS THERE BY 10:27 AM AND THE BUS HAD ALREADY PASSED BY, THE BUS IS RUNNING AHEAD OF SCHEDULE. RUN 1057 VEHICLE NUMBER 03144 BADGE NUMBER 2690

PATRON CLAIMS THAT THE BUS OP FOR THE ROUTE 36B TRAVELING WB SCHEDULED AT 5:05AM IS ALWAYS LATE. PATRON CLAIMS THAT IT ARRIVED AT 5:18AM THIS MORNING. BADGE#2123,VEH#2025,RUN#1052

PAX REPORTS NO SERVICE BY THE EASTBOUND ROUTE 36 AT THE ALLAPATAH METRORAIL STATION FROM 3:50 PM TO 4:36 PM. PAX LEFT STATION AT THAT TIME BECAUSE SHE GOT A RIDE. SAYS THE ONLY BUSES THAT ARRIVED WERE FOR WESTBOUND SERVICE.

eb 36 scheduled for arrival at mdc west at 5:52pm continued nb on 114th ave and did not service the campus veh#2057 run#1297 badge#6754

The route 36 was a no-show at the MDC west campus, traveling eastbound veh#2147 run#1063 *incident time :3:20pm*tajt badge#6645

eb 36 mdc west 5:52pm Comments: The bus was coming from a direction indicating it altered its original route. Instead of making the scheduled left turn on 34 street NW and 114 ave it was coming northbound on 114 ave skipping Miami dade college west campus veh#3181 run#1297 badge#1357

PAX STATES THAT SHE WAS WAITING AT THE BUS STOP AT THE CORNER OF 36 ST AND NW 72 AVE FOR ROUTE 36 GOING EB FOR ALMOST 2 HOURS. PAX STATES THERE'S ABOUT 15 OTHERS PAX AT THE BUS STOP ASWELL. ROUTE 36, EB, 36 ST AND 72 AVE RUN # 1066 RUN # 1064 RUN # 1062 RUN # 1065

CALLER STATED THAT ROUTE 36 EASTBOUND FROM 107 AVE NW 41 ST THE SCHEDULE 12:49 PM NO SHOW. ROUTE 36 BISCAYNE, RUN #1052, BADGE #2123, VEHICLE #02020, OPERATOR ROOSEVELT JOHNS JR.

CALLER STATES SHE WAS WAITING FOR ROUTE 36A TRAVELING WESTBOUND ON NW 36 ST/ 7 AVE AT 9:22AM; PAX CLAIMS SHE WAS WAITING SINCE APPROX 9:15AM, BUT CALLED AT 10:12AM CLAIMING THAT A BUS STILL HAD NOT SHOWN UP. VEHICLE #2027, BADGE #2727, RUN #1834 VIVIAN WILLIAMS-COCHRA

CALLER STATES HE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND FROM THE ALLAPATTAH METRORAIL STATION AT 2:13PM; PAX CALLED AT 2:23PM AND THE BUS STILL WAS NOWHERE IN SIGHT. VEHICLE #4149, BADGE #6704, RUN #1064 SEBRINA L WALLACE-PALMER

PAX IS REPORTING THAT ROUTE 36 (EB) SCHEDULED TO DEPART DOLPHIN MALL AT 3:42 PM HAS BEEN PARKED SINCE PRIOR HER DEPARTURED TIME AND IS 4:00 PM AND THE BUS IS PARKED AND PASSENGER JUST SAW THE OPERATOR COMING FROM THE MALL NEXT TO BASS PRO-SHOP. RUN 1064 VEHICLE NUMBER 02027 BADGE NUMBER 6631

CALLER STATED THAT THE BUS RT#36 WEST ABOUND WAS LATE AT NW 7TH AVE / NW 36TH ST BUS DID NOT ARRIVE UNTIL 2:52 PM IT WAS DUE AT 2:32 PM RT#36, RUN#1060, VEH#04180, BADGE#6170

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 8:38 AM CAME LATE AT 9:00 AM. ROUTE 36-B DOLPHIN MALL, RUN #1052, BADGE #2123, VEHICLE #02027,

THE PAX CALLED TO SAY THAT THAT SHE ARRIVED AT THE ALLAPATTAH METRORAIL STATION AT 8:50a TO GET THE 36B-BUS GOING W/B AND EVERYDAY THE 36-B IS LATE FOR P/U. THE PAX WILL LIKE FOR THE SUPERVISOR TO MONITOR THE ROUTES. VEH#4181 BADGE#1646 RUN#1055

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B 66TH AVE/ 36TH STREET, BUS SCHEDULE 500PM/1062 NEVER SHOWED UP UNTIL 542PM. VEH#6154, BADGE#3550, RUN#1062, UBENIS CARDENAS BUS ID FIELD NOT WORKING

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 2:53 PM CAME LATE AT 3:17 PM. ROUTE 36-B DOLPHIN MALL, RUN #1064, BADGE #6704, VEHICLE #04149, .

PATRON CLAIMS THAT HE WAS ON THE ROUTE 36 SCHEDULED AT 1244PM TRAVELING WB AND WAS WAITING ON 36 ST/33AVE FOR 25 MINUTES WAITING FOR THE RELIEF DRIVER TO SHOW UP AND TAKE OVER THE BUS. BADGE#6531,RUN#1839,VEH#14104

CALLER STATES HE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND ON NW 48 ST/ 79 AVE AT 2:36PM; PAX CLAIMS HE WAS WAITING SINCE 2:00PM, BUT CALLED AT 2:57PM AND STILL NO BUS HAD SHOWN UP. PAX SAYS THERE IS ALWAYS A PROBLEM WITH THIS ROUTE. VEHICLE #4149, BADGE #6631, RUN #1064

CALLER TAKES THE RTE 36 TRAVELING E/B FROM DOLPHIN MALL, BUS SCHEDULE 537PM/1297 IS ALWAYS LATE PER CALLER EVERYDAY. *run # 1297, veh # 2059, bagde # 1989 (TOS shows DELAY TIME)*tajt

PAX IS REPORTING THAT RUN 1066 SCHEDULED TO ARRIVE AT THE INTERSECTION OF NW 79 AVE @ 41 ST (WB) AT AROUND 5:45 PM WAS A NO SHOW. AFTER CALLING A SUPERVISOR THIS RUN DOES NOT HAVE A VEHICLE NUMBER ASSIGNED TO IT. RUN 1066

CALLER STATED THAT THE BUS RT#36 IS LATE 3 DAYS A WEEK WHEN THIS OP IS DRIVING THIS RT#36, ALL THE OTHER S ARE ON TIME. AT NW 59TH AVE / NW 36TH ST, @4:10 PM TIME IS NOW 5:05 PM AND STILL NO BUS RT#36, RUN#1064, VEH#04149, BADGE#6718

PASSENGER COMPLAINED RE: ROUTE 36 TRAVELING WEST BOUND ON 04-25-2015. PASSENGER STATED THE BUS SCHEDULED TO PASS BY THE ALLAPATAH STATION AT 8:33 AM WAS MORE THAN 15 MINUTES LATE. RUN # 1835 VEHICLE # 4193 BADGE # 2506

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM THE ALLAPATTAH STATION THE SCHEDULE 2:43 PM CAME LATE AT 3:13 PM. ROUTE 36-B DOLPHIN MALL, RUN #1060, BADGE #6698, VEHICLE #04180, OPERATOR CARMELO RODRIGUEZ.

pax was waiting at the allapattah station for the 36b wb scheduled for 10:08 am, the bus was late veh#02147 run#1056 badge#3513

MALE PAX ON 04/21/2015, 4:00 PM, AT NW 36 ST @ NW 59 AV, AWAITED FOR ROUTE #36-EASTBOUND, SCHEDULED FOR 4:10 PM, AND AS OF 4:40 PM, BUS HAD NOT SHOWN. PAX ADDED THAT FOR THE LAST 2 WEEKS THIS ROUTE DOES NOT SHOWS UP AT ALL. PLS. MONITOR. VEH. #04183 RUN #1064 BADGE #6718

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING WEST FROM 36 ST NW 17 AVE SCHEDULED AROUND 2:13PM FOR BEING LATE. RUN#1064 VEHI#04183 BADGE#6704

THE PAX STATES THAT SHE ARRIVED AT 3:15P ON NW 41ST ST AND NW 107TH AVE TO GET THE 36-BUS W/B AND SHE STATES THAT THE BUS NEVER SHOWED FOR P/U. VEH#2034 BADGE#6723 RUN#1065

PAX VERY UPSET, SCREAMING AND YELLING AND BEING DISRESPECTFUL, AGGRAVATED ABOUT THE DELAYS AND NO SHOWS OF ROUTE 36 (EB) HE WAITS FOR THIS ROUTE ON NW 36 ST @ 59 AVE, EVERY DAY, HE CLAIMS THAT FOR THE LAST 3 WEEKS AT LEAST THREE TIMES AT WEEK, THERE IS AN ISSUE WITH THIS ROUTE. ROUTE 36...RUN #'S 1062 & 1065

PASSENGER COMPLAINED RE: ROUTE 36 TRAVELING EAST BOUND ON 04-14-2015. PASSENGER STATED THE BUS SCHEDULED TO PASS BY THE INTERSECTION OF NW 41 ST/97 AVE AROUND 4:00 PM WAS MORE THAN 12 MINUTES LATE. RUN # 1064 VEHICLE # 4183 BADGE # 6718

PAX STATED THAT HE WAS WAITING FOR ROUTE 36 (EB) AT THE INTERSECTION OF NW 97 AVE @ 41 ST, SCHEDULED FOR 3:01 PM. NO SHOW. THIS BUS WAS REPORTED OUT OF SERVICE BY IR NUMBER 902849 AT 11:30 AM. RUN 1056 VEHICLE NUMBER 05109

CALLER STATED THAT THE BUS RT#36 B DOLPHIN MALL DID NOT SHOW AT NW 57TH AVE / NW 36TH ST AT 2:36 PM RT#36, RUN#1064, VEH#04183, BADGE#6718

CALLER STATES HE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND FROM THE ALLAPATTAH METRORAIL STATION AT 2:13PM; PAX CLAIMS THAT BUS DID NOT SHOW UP UNTIL APPROX 2:30PM. PAX SAYS HE HAD BEEN WAITING SINCE BEFORE 1:00PM AND THIS IS THE FIRST BUS THAT SHOWED UP. VEHICLE #4183, BADGE #6718, RUN #1064 SANDIE FLORESTAL

PASSENGER COMPLAINED RE: ROUTE 36A TRAVELING WEST BOUND ON 04-11-2015. PASSENGER STATED THE BUS SCHEDULED TO PASS BY THE ALLAPATAH STATION AT AT 2:33 PM WAS MORE THAN 15 MINUTES LATE. RUN # 1839 VEHICLE # 14103 BADGE # 6260

PASSENGER STATED THAT THE BUS 36 TRAVELING EASTBOUND WAS LATE AND WHEN HE SHOWED LATE THE OPERATOR PARKED THE BUS FOR 15MINS AND THEN STARTED PICKED UP AT 6:10PM. PASSENGER SAYS THAT IF THE OPERATOR HAD WENT TO THE RESTROOM SHE COULD UNDERSTAND BUT OPERATOR PARKED ALREADY 20MINS LATE. VEHICLE#3143/ BADGE#1989/ RUN#1297

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON NW 27TH AVE/ 36THSTREET, BUS SCHEDULE 222PM/1064, 313PM/1065 WERE BOTH NO SHOW BUSES. PER CALLER THIS IS AN ONGOING PROBLEM, PLEASE LOOK INTO THIS MATTER.

CALLER STATED THAT SHE ARRIVED AT NW 2ND AVE / NW 36TH ST, 1:17 PM AND IT IS NOW 3:37 AND THERE IS STILL NOT A BUS RT#36B AND THIS IS NOT EXCEPTABLE . VIDEO REQUESTED 2:25 PM - 3:30 PM RT#36, RUN#1065, VEH#02044, BADGE#6401

PAX STATED THAT HE WAS WAITING FOR ROUTE 36B ( WB) AT AROUND 5:06 PM AT THE INTERSECTION OF NW 114 AVE @ 37 ST, HE CLAIMS THAT THE FOLLOWING SCHEDULED TIMES NEVER SHOWED: RUN 1297, 1066 AND 1062 HE LEFT THE STOP AT AROUND 7:30 PM WHEN HE WAS PICKED UP BY A FAMILY MEMBER. HE STATED THAT THIS IS NOT THE FIRST TIME THAT HE ENCOUNTERS THIS SITUATION WITH ROUTE 36B

pax stated he was waiting on the # 36 bus going w/b at 8:01 pmthe bus comes late everyday run 1062 badge 3550 veh 6154

PAX REPORTS THAT SHE WAITED ON 4/8/14 FROM 8:45 AM TO PASS 9:30 AM FOR ANY WESTBOUND ROUTE 36. BUSES 4181 AND 3174 SHOWED UP BACK TO BACK.

PAX ON MONDAY, 04/06/2015, 6:06 PM, AWAITED FOR ROUTE #36-DOLPHIN MALL, AND AS OF 6:30 PM, BUS HAD NOT SHOWN. PAX CLAIMS THIS IS AN ONGOING SITUATION WHERE THE BUS IS LATE, IT BRAKES DOWN, IT DOES NOT SHOWS, ALWAYS THERE IS A NEGATIVE SITUATION FOR THIS ROUTE. PAX IS VERY UPSET CLAIMING THIS IS THE ONLY BUS THAT SERVICES THE AREA FOR OVER A DOZEN OF BUSINESSES AND EMPLOYEES TO GET TO WORK OR GET TO THEIR HOME. THE SERVICE NEEDS TO BE IMPROVED. PLEASE ASSIST US WITH THIS SITUATION. RUN #1066 VEH. # UNAVAILABLE BADGE # NO OPERATOR

CALLER STATES THAT SHE ARRIVED AT THE DOLPHIN MALL AT 500P FOR THE ROUTE 36 HEADING EASTBOUND. ACCORDING TO THE SCHEDULE THE BUS WAS DUE TO ARRIVE AT 536P/1297, BUT AT 550P SHE IS STILL WAITING FOR THE BUS. PER BUS RVMS SHE IS STILL WAITING FOR THE BUS AND THE BUS IS REPORTED AS RUNNING 20 MINUTES BEHIND SCHEDULE. SHE MENTIONED THAT THIS BUS IS ALWAYS LATE AND SOMETHING NEEDS TO BE DONE ABOUT THIS. OPERATOR IDENTIFIED AS HERNANDEZ #1989/VEHICLE #2154/RUN #1297

CALLER STATED THAT ROUTE 36 EASTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 9:49 AM CAME BY EARLY AT 9:46 AM. ROUTE 36 BISCAYNE, RUN #1052, BADGE #2123, VEHICLE #04149, OPERATOR ROOSEVELT JOHNS JR.

PASSENGER SAID THE BUS 36 E/B AT 36 ST NW 87 AVE SCHEDULED TO COME AT 5:06 PM, THE BUS DID NOT SHOW, THIS IS AN ON GOING SITUATION, PLEASE MONITOR THIS BUS. VEHICLE 04183, OP WILLIAMS, BADGE 6303, RUN 1065

PASSENGER SAID THE BUS 36B AT 114 AVE NW 41 ST SCHEDULED TO COME AT 6:10 PM, THE BUS DID NOT SHOW. PASSENGER NOTICED THAT THE BUS AT 6:50 PM WAS GOING E/B. SHE WOULD LIKE FOR TRANSIT TO INVESTIGATE IF THIS BUS WENT A DIFFERENT STREET. VEHICLE 10102, OP FRANCOIS, BADGE 3446, RUN 1006

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B FROM 107TH AVE/ 21 STREET, BUS SCHEDULE 340PM/1064 WAS A NO SHOW BUS, NO REPORT OF ABREAKDOWN IN CADVL.

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM 79 AVE NW 41 ST SCHEDULED TO ARRIVE AROUND 10:50AM FOR BEING A NO SHOW. PAX STATES HE ARRIVED AT THE STOP AT 10:47AM. RUN#1055 VEHI#04181 BADGE#2865

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 27 AVE NW 36 ST THE SCHEDULE 12:17 PM CAME LATE AT 12:26 PM. ROUTE 36-B DOLPHIN MALL, RUN #1055, BADGE #2865, VEHICLE #04181, OPERATOR ANDREA P DAVIS.

Caller stated that he was waiting for the Route # 36 EB on 19 St ./ NW 107 Ave.,sin 7:11 a.m. and no bus showed at 7:17 a.m. At 7:40 a.m. the Bus was already locating past 36 St NW 87 Ave. using BRVMS

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 57 AVE NW 36 ST THE SCHEDULE 1:36 PM CAME LATE AT 2:00 PM. ROUTE 36-B DOLPHIN MALL, RUN #1063, BADGE #6645, VEHICLE #02147, OPERATOR SERGE ALEXANDRE.

CALLER SAID HE TAKES THE RTE 36 TRAVELING E/B ON 41ST STREET/ 87TH AVE, BUS SCHEDULE 801PM/1062 HAS BEEN A PROBLEM FOR TH ELAST TWO WEEKS.

CALLER WAS WAITING ON EAST DR/ 36TH STREET FOR THE RTE 36B, BUS SCHEDULE 11:27AM, CAME BY AT 11:15AM, BTC(DAVID WILLIAMS) LOCATED BUS AT 11:45AM ON 87TH AVE/ 41ST STREET. VEH#4149,BADGE#2123, RUN#1052

I have been waiting on the bus route 36 eb at nw 112th ave @ nw 17th st since 7:21pm. When I checked the tracker it said a bus suppose to came at 7:35pm no bus never came. When I get off work I be tired. I stand on my feet all day as it is. I shouldn't have to be standing at this bus stop for almost 30 mins waiting on no bus because the bus driver wants to take longer breaks or whatever the case maybe. Bad enough I come to work late because of the same problem. This is public transportation so the buses shouldn't run when the driver wants it to run. run # 1062, veh # 6154, badge # 3550

I always got to wait for the next bus which cause's me to be late taking my kids to school because the driver of route 36 eb gets to my stop at nw 36th st @ South dr early. The bus is schedule to be at my stop at 6:27am. I get to the Hus stop at 6:25 and I some how miss the bus at 6:27am run # 1057, veh # 2144, badge # 2576

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 57 AVE NW 36 ST THE SCHEDULE 11:31 AM CAME LATE AT 11:41 AM. ROUTE 36-B DOLPHIN MALL, RUN #1052, BADGE #2123, VEHICLE #04149, OPERATOR ROOSEVELT JOHNS JR.

CALLER STATED THAT ROUTE 36 EASTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 9:49 AM CAME BY EARLY AT 9:45 AM. ROUTE 36 BISCAYNE, RUN #1052, BADGE #2311, VEHICLE #04149, OPERATOR TAMARA T MAYES.

CALLER STATED THAT ROUTE 36 EASTBOUND SCHEDULE TO LEAVE DOLPHIN MALL AT 7:12 AM LEFT LATE AT 7:31 AM. ROUTE 36 BISCAYNE, RUN #1055, BADGE #3776, VEHICLE #04181, OPERATOR JOHANNY RODRIGUEZ.

CALLER STATED THAT ROUTE 36 EASTBOUND FROM THE MIAMI SPRING CIRCLE THE SCHEDULE 9:24 AM LEFT EARLY AT 9:17 AM. ROUTE 36 BISCAYNE, RUN #1053, BADGE #3260, VEHICLE #04180, OPERATOR DOROTHY A HOWARD.

PAX STATED THAT HE TAKES ROUTE 36 SCHEDULED TO DEPART AT 9:26 AM (EB), ACCORDING TO PAX THIS ROUTE IS ALWAYS BEHIND SCHEDULED. ON THE PHONE, PAX AND OPERATOR ARE ARGUING BECAUSE HE IS QUESTIONING WHY SHE IS LATE SINCE HE SAW THE BUS STANDING AT THE BEGINNING OF ROUTE AT 9:20 AM. OPERATOR EXPRESSED TO PAX THAT "SHE IS ON THE BOARD" RUN 1053 VEHICLE NUMBER 04180 BADGE NUMBER 3260

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND ON NW 41ST ST/ 87TH AVE AT 8:01PM AND AS OF 8:21PM NO BUS HAD SHOWED SO THE PASSENGER SAYS HE TOOK THE BUS 87. PASSENGER SAYS THAT THIS 8:01PM BUS BEEN LATE FOR THE LAST (2) DAYS AND HE TAKES THIS BUS TIME MON-FRI. COULD YOU CHECK INTO THIS PROBLEM. VEHICLE#3173/ BADGE#3550/ RUN#1062

[PAX STATED HE WAS LOCATED ON NW 36 ST/ 42 AVE WAITING ON RTE 36B WHICH WAS SCHEDULED TO ARRIVE AT 2:32 PM THE BUS DIDN'T COME UNTIL 2:47 PM RUN# 1064, BAD# 06718, VEH# 03118

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING WEST FROM ALLAPATTAH STATION SCHEDULED AT 11:08AM FOR BEING A NO SHOW. RUN#1052 VEHI#04149 BADGE#2311

PASSENGER SAID THEBUS 36 E/B AT 97 AVE NW 36 ST SCHEDULED TO COME AT 5:00 PM THE BUS DID NOTSHOW. PASSENGERS WERE THERE FOR TWO HOURS. VEHICLE 02044, OP WILLIAMS, BADGE 6303, RUN 1065

PASSENGER SAID THE BUS 36 B W/B AT MIAMI DADE WEST CAMPUS OP GOT LOST SHE WENT E/B AT 34 ST TOWARDS 107 AVE MISSING THE PORTION 0F 112 AVE TO 107 AVE ON 33 ST. PLEASE ADVISE OP TO FOLLOW THE BUS PLAN. VEHICLE 06160, BADGE 6260, OP GILLUM, RUN 1065

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 36 ST NW 42 AVE THE SCHEDULE 2:32 PM CAME LATE AT 3:11 PM. ROUTE 36 B DOLPHIN MALL, RUN #1064, BADGE #6718, VEHICLE #04149, OPERATOR SANDIE FLORESTAL.

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM DOLPHIN MALL SCHEDULED TO DEPART AT 10:20 AM BUT ARRIVED 10:00AM AND LEFT AT 10:27AM. RUN#1055 VEHI#04181 BADGE#1646

PAX STATED THAT HE TAKES EVERY SATURDAY ROUTE 36a AT THE INTERSECTION OF NW 87 AVE @ 36 ST, AND HE CLAIMS THAT FOR THE LAST FEW WEEKENDS THE 3:01 PM RUN DOES NOT SHOW. RUN 1839 VEHICLE NUMBER 10104

The citizen waited for Bus # 36 [eastbound / run 1297 / veh 02027] at Dolphin Mall since 5:15 p.m. The passenger reported the bus scheduled at 5:37 p.m. did not come. It arrives frequently late.

CALLER WAS WAITING FOR THE RTE 36A TRAVELING W/B FROM THE ALLAPATTAH STATION, BUS SCHEDULE 548PM/1061 NEVER SHOWED UP UNTIL 625PM. VEH#4190, BADGE#2856, RUN#1061

PASSENGER SAID THE BUS 36 E/B AT MS CIRCLE SCHEDULED TO COME AT 2:39 PM, THE BUS ARRIVED 10 MINUTES AGO AND IT IS 2:59 PM AND DON'T LEAVE. THIS IS EVERYDAY. VEHICLE 06154, OP CARDENAS, BADGE 3550, RUN 1062

PASSENGER SAID THE BUS 36 E/B AT MS CIRCLE SCHEDULED TO COME AT 9:24 AM, THE BUS DID NOT SHOW. VEHICLE 02031, RUN 1053, OP N/A BADGE N/A

PAX ON 02/25/15, 6:36 PM, AT DOLPHIN MALL, AWAITED FOR ROUTE #36-BISCAYNE BLVD, AND AS OF 6:57 PM, BUS HAD NOT ARRIVED. PAX CLAIMS THIS IS AN ONGOING SITUATION WHICH THE BUS IS VERY LATE. PLEASE MONITOR. VEH. #09109 RUN #1066 BADGE #2814

PAX STATED HE WAS WAITING ON THE # 36 BUS GOING W/B AT BISCAYNE BLVD 33 ST AT 5:20 PM THE BUS PASSED BY WITHOUT PICK HIM UP. RUN 1066 BADGE 2814 VEH 9109

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM 53 ST NW 80 AVE SCHEDULED TO ARRIVE AT 4:10PM FOR BEING LATE. RUN#1064 VEHI#02029 BADGE#6527

CALLER CLAIMS HE ARRIVED AT 2:30 PM TO 36TH ST NW 72ND AV TO TAKE RT 36 (WB). PAX IS UPSET BECAUSE THE BUS IS ALWAYS LATE. OP GRIFFIN, BADGE#6527, RUN#1064, VEH#2029

Pax claims the route 36 eb scheduked at nw 59th ave @ nw 36th st at 4:10pm & 4:50pm never shows. The bus has only shown twice in the past 3 weeks. Please monitor. run # 1064...no oper per TOS...@4:10pm run # 1062...breakdown...ir # 894302..@4:50pm

The citizen waited for Bus # 36 westbound at NW 102 Ave / 41 St around 6:00 p.m. The passenger reported the bus scheduled at 6:06 p.m. did not come.

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON 59TH AVE/ 36TH STREET,, BUS SCHEDULE 3:55PM\1066 WAS A NO SHOW BUS. NO REPORT OF A BREAKDOWN IN CADVL.

PASSENGER SAID THE BUS 36 E/B AT DOLPHIN MALL SCHEDULED TO COME AT 3:37 PM, THE BUS DID NOT SHOW. VEHICLE 04149, OP BUCHANAN BADGE 3049 RUN 1064

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM THE ALLAPATTAH STATION THE SCHEDULE 1:13 PM CAME LATE AT 1:32 PM. ROUTE 36-B DOLPHIN MALL, RUN #1063, BADGE #3047, VEHICLE #02053, OPERATOR ROBERT L WILSON JR.

CALLER STATES THAT HE ARRIVED AT THE BUS STOP LOCATED AT NW 36 STREET AND NW 42 AVENUE AT 900A FOR THE ROUTE 36 HEADING WESTBOUND. ACCORDING TO THE SCHEDULE THERE SHOULD HAVE BEEN A BUS AT 919A/1055 (WHICH DID NOT SHOW) AND 939A/1057. PER BOSMIS, THERE WAS NO OPERATOR OR VEHICLE ASSIGNED TO THE BUS DUE AT 939A.

CALLER STATES THAT HE ARRIVED AT THE BUS STOP LOCATED AT NW 36 STREET AND NW 42 AVENUE AT 900A FOR THE ROUTE 36 HEADING WESTBOUND. ACCORDING TO THE SCHEDULE THERE SHOULD HAVE BEEN A BUS AT 919A/1055, BUT THE BUS NEVER SHOWED UP AND HE WAS STILL AT THE BUS STOP AT 1047A. PER BOSMIS, THERE WERE NO REPORTED PROBLEMS WITH THIS BUS. OPERATOR IDENTIFIED AS RICHARDSON #1646/VEHICLE #2155/RUN #1055

PAX STATED THAT SHE WAS BEEN WAITING FOR ROUTE 36B AT THE INTERSECTION OF NW 41 ST @ 97 AVE, SHE CLAIMS THAT THIS ROUTE IS NEVER ON TIME AND THE TIME BETWEEN EACH ROUTE IS EXTREMETLY LONG AT TIMES SHE WAITS FOR A BUS FOR A GOOD TWO HOURS. RUN 1052 VEHICLE NUMBER 04149 BADGE NUMBER 3049

INCIDENT TIME 610 AM CALLER CLAIMS HE ARRIVED AT 610 AM AT 36TH ST NW 66TH AVE TO TAKE RT 36 (EB) AND STATES HE WAITED UNTIL 6:30 AM AND WALKED DOWN TO 62ND AV TO TAKE ANOTHER BUS. PAX STATES THE SAME HAPPEN TO PAST FRIDAY'S AGO AND HE DOES NOT UNDERSTAND WHY THE BUS IS AN NO SHOW. RUN#1057 AT 6:10 AM

CALLER STATES THAT ON 2/21/15, HE ARRIVED AT THE BUS STOP LOCATED AT HAMMOND DRIVE AND LAFAYETTE DRIVE AT 750A FOR THE ROUTE 36 HEADING WESTBOUND. HE SAYS THAT THE BUS NEVER SHOWED UP AND HE LEFT THE STOP AT 810A. PER CAD AVL, THERE WERE NO REPORTED PROBLEMS WITH THIS BUS. OPERATOR IDENTIFIED AS MENDOZA #3202/VEHICLE #4206/RUN #1837

PAX STATES: I Have been waiting on the damn bus for 2!!!! Hours!!!! In the freezing cold!!!!! Yall don't know how to do your job !!!! ROUTE 36, EB, 79 AVE AND 41 ST VEH # 09945, RUN # 1066, BADGE # 6653

Pax States: This is an is issue that needs to be addressed. We residents of this city knows how little importance that our feedbacks have. The 36 route is very busy anyone that travels there is able to verify that, a quick little inspection would prove that people in effect travel there. The buses there are always late, even when we use the tracking system a available on this website the buses always come late. Not 10-15 mms late, I'm talking 45-1 hr late. Compare to the other routes this seems to be worst. Worst drivers,worst wait time. This system doesn't work. One side of this city receives better transportation services than the other and I am not the only one to notice it. People actually take the buses to work and go around and sometimes it's the cheapest and safest option they have but waiting 2 hrs on a regular week day to get from one place to another is just too much. We know you don't care about the any of that stuff until someone in power brings it to your attention but I couldn't help but send a message to express how terrible I think transportation services on that side of the city is. ROUTE NEEDS TO BE MONITORED ROUTE 36, EB, 79 AVE AND 41 ST VEH # 09945, RUN # 1066

PAX STATED THAT SHE HAS BEEN WAITING FOR ROUTE 36B AT THE INTERSECTION NW 41 ST @ 107 AVE AND SHE CLAIMS THAT THIS ROUTE IS ALWAYS LATE, TODAY IS RUNNING OVER 40 MINUTES BEHIND SCHEDULE. RUN 1066 VEHICLE NUMBER 09945 BADGE NUMBER 6653

CALLER STATED THAT THE BUS RT#36 WEST BOUND AT NW 36TH ST/ 27TH AVE, CALLER ARRIVED AT 4:00PM - 6:37 PM SHE FINALLY GOT ON A BUS THERE WAS NO RT#36 UNTIL THIS TIME. WHICH IS BUS #04149, WHO IS AN HOUR BEHIND SCHEDULE BUT ATLEAST HE IS RUNNING RT#36

CALLER STATES THAT SHE ARRIVED AT THE BUS STOP LOCATED AT NW 36 STREET AND NW 17 AVENUE AROUND 410P FOR THE ROUTE 36 OR THE ROUTE J. SHE WAITED OVER AN HOUR BEFORE SHE DECIDED TO WALK TO HER DESTINATION AT NW 7 AVENUE.

CALLER STATED THAT SHE ARRIVED AT NW 27TH AVE / NW 36TH ST EAST BOUND AT 3:15 PM AND NO BUSES SHOWED FROM 3:15 PM, 3:40PM, 4:05 PM, 4:25 PM, CALLER STATED THAT THIS IS NOT EXCEPTABLE ! TRANSIT NEED TO DO BETTER, RT#36, RUN#1297, 1063, 1060, 1066

CALLER STATED THAT ROUTE 36 - B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 1:53 PM NO SHOW. ROUTE 36 - B DOLPHIN MALL, RUN #1063, NO BADGE, VEHICLE #02048, NO OPERATOR.

PASSENGER COMPLAINED RE: ROUTE 36 TRAVELING WEST BOUND ON 02-20-2015. PASSENGER STATED THE BUS SCHEDULED TO PASS ON NW 66 AVE/36 ST AROUND 6:10 AM DID NOT SHOW UP. PASSENGER REMAINED AT THE BUS STOP UNTIL 6:33 AM. PASSENGER ALSO STATED THAT THE PREVIOUS FRIDAY DID NOT SHOW UP AS WELL. THIS ROUTE NEEDS MONITORING TO AVOID THIS BUS OPERATOR FROM NOT SHOWING UP ACCORDING TO THE PASSENGER. RUN # 1055 VEHICLE # 3195 BADGE # 1646

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON 59TH AVE/ 36TH STREET, BUS SCHEDULE 515PM/1064 HAS BEEN A NO SHOW FOR THE LAST 4 DAYS.

PAX STATED HE WAS LOCATED ON NW 36 ST/ 57 AVE WAIITNG ON RTE 36 EB WHICH WAS SCHEDULED TO ARRIVE AT 4:27 PM THE BUS WAS A NO SHOW. RUN# 1064, VEH# 02032

PAX WAS LOCATED ON NW 36 ST/ 57 AVE WAITING ON RTE 36 EB. THE BUS WHICH WAS SCHEDULED TO ARRIVE AT 4:06 PM WAS A NO SHOW. RUN# 1066, BAD# 6605

MALE PAX ON 02/19/15, 2:5I PM, AT NW 41 ST @ NW 97 AV, AWAITED FOR ROUTE #36-BISCAYNE BLVD., AND AS OF 3:30 PM, BUS HAD NOT ARRIVED. PAX CLAIMS THIS IS AN ONGOING SITUATION, THAT THIS ROUTE IN THE AFTERNOON DOES NOT SHOWS. PLEASE MONITOR RUN #1063 VEH. #02044 BADGE #6631

CALLER STATED THAT ROUTE 36 - B WESTBOUND FROM THE ALLAPATTAH STATION THE SCHEDULE 8:00 AM NO SHOW. ROUTE 36 - B DOLPHIN MALL, RUN #1052, BADGE #3260, VEHICLE #02032, OPERATOR DOROTHY A HOWARD.

PAX STATED THAT HE HAS BEEN WAITING FOR ROUTE 36B (WB) AT THE ALLAPATTAH STATION SCHEDULED TO DEPART AT 2:13 PM RUNNING OVER 35 MINUTES BEHIND SCHEDULED. 311 CALL SPECIALIST TRACKED THE BUS ON BRVMS AND IT WAS REPORTING GOING EAST BOUND. BUS RUNNING BEHIND SCHEDULE (LATE) RUN 1052 VEHICLE NUMBER 02025 BADGE NUMBER 3348

PAX STATED HE WAS WAITING ON THE # 36 BUS GOING TO NW 87 AVE FROM BISAYNE BLVD NE 33 ST AT 7:14 THE OP WAS RELIVED SICK THIS WAS THE LAST BUS GOING TO 87 AVE. # 892967 RUN 2234 VEH 2155 BADGE 6062

THE PAX STATE THAT HE ARRIVED ON 8:15A TO THE ALLAPATTAH METORAIL STATION TO GET THE 36-BUS W/B AND HE NOTICE THAT AT 8:44A THAT THE BUS WAS RUNNING LATE SO HE CALLED TO GET AN LOCATION OF THE BUS. I CALLED DIS[PATCH WHOM CONTACT THE OP SHE ARRIVED AT 8:47a

PASSENGER COMPLAINED RE: ROUTE 36B ON 02-12-2015 SCHEDULED TO LEAVE ALLAPATAH STATION AT 3:03 PM. PASSENGER STATED THE BUS NEVER SHOWED UP. RUN # 1297 VEHICLE # ? BADGE # ?

PAX STATES THAT BUS 36A-DORAL @ 3:48P IS LATE ON 36TH ST/NW 17TH AVE 2030 BDG-3369 RUN-1062

CALLER STATES BUS DIDN'T GO BY 36TH ST/N MIAMI AVE, AROUND 2:52 AS SCH, STATES BUSES ARE GOING BY WITH THE SIGN MIAMI SPRINGS, AND SHE'S LATE FOR WORK, CAN'T KEEP CALLING HER JOB BECAUSE OF BUSES!! PLEASE SPEAK TO BUS OP. TOS SHOWS OP ROBERTS 6401, NO VEH #

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 36 ST AND BISCAYNE THE SCHEDULE 2:52 PM NO SHOW. ROUTE 36-B DOLPHIN MALL, RUN #1065, BADGE #6401, NO VEHICLE OPERATOR ETHEL ROBERTS.

CALLER WAS WAITING FOR TH ERTE 36B TRAVELING W/B FROM NW 22ND AVE/ 36TH STREET, BUS SCHEDULE 418PM/1297 NEVER SHOWED UP UNTIL 425PM. VEH#6169, BADGE#3366, RUN#1297

CALLER STATES THAT HE WAS WAITING AT THE BUS STOP LOCATED AT NW 36 STREET AND NW 17 AVENUE FOR THE ROUTE 36 HEADING WESTBOUND. ACCORDING TO THE SCHEDULE THE BUS IS DUE AT 307P/1065, BUT HE IS STILL WAITING FOR THE BUS AT 405P. PER BOSMIS, THERE WERE NO REPORTED PROBLEMS WITH THIS BUS. OPERATOR IDENTIFIED AS GILLUM #6260/VEHICLE #3117/RUN #1065

PAX STATED SHE WAS WAITING ON THE # 36 BUS GOING W/B ON NW 32 AVE NW 36 ST AT 2:40 NO BUS SHOW CENTRAL HAD NO BUSES ALL DAY RUN 1065 BADGE 6260 VEH 3117

Pax states: Your service is a mess! It is un humane that I have to be staying up for 2 hours and counting until a bus shows up, and then wait 1 more hour to wait for my other bus. This is horrible! I wonder if you've ever been on a bus in Miami. You should, so you can experience what I have to go through. ROUTE 36, EB, 114 AVE AND 41 ST VEH # 02050, RUN # 1066, BADGE #

CALLER SAID SHE BOARDED THE RTE 36B TRAVELING W/B ON NE 2ND AVE/ 36TH STREET, BUS SCHEDULE202PM/1064 NEVER SHOWED UP AT 225PM. OP WAS ASKED WHY ARE YOU LATE? OP REPLIED I GOT THE BUS 25 MINUTES LATE. VEH#9107, BADGE#1642, RUN#1064

MALE PASSENGER REPORTS THAT THE OPERATOR OF ROUTE 36B EAST FROM NW 41ST ST/87TH AV SCHEDULED FOR 801 PM ARRIVED AT 750 PM. HE SAYS THE OPERATOR ARRIVES EARLY EACH MONDAY. TUESDAY AND WEDNESDAY. RUN 1062 VEHICLE 2154 BADGE 3369

PASSENGER STATES THAT SHE TAKES THE BUS 36 TRAVELING WESTBOUND FROM THE ALLAPHATTAH STATION AT 2:13PM EVERYTIME THAT SHE TAKES THIS BUS IT IS ALWAYS LATE OF DON`T SHOW. COULD YOU PLEASE CHECK INTO THIS SITUATION. THIS IS AN ONGOING PROBLEM.

CALLER STATES BUS LATE 36AWEST, LVG FROM 27TH AVE/36TH ST, SCH FOR 9:29AM, NOW 9:49AM, AT 17TH AVE/36TH ST, CALLER STATES HE'S LATE FOR WORK. RUN #1057, BOSMIS SHOWS OP RENDON 2800/VEH 6155.

CALLER STATES THAT HE WAS ON THE ROUTE 36 HEADING WESTBOUND, VEHICLE #6154, WHEN THE OPERATOR STOPPED AT NW 36 STREET AND NW 42 AVENUE. THE OPERATOR GOT OFF THE BUS AT 540P AND WENT INTO THE POLLO TROPICAL AND DID NOT GET BACK TO THE BUS UNTIL 557P. OPERATOR IDENTIFIED AS GREEN #6612/VEHICLE #6154/RUN #1062

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM 36 ST NW 79 AVE SCHEDULED TO ARRIVE AROUND 4:30PM FOR BEING A NO SHOW. PLEASE MONITOR ROUTE RUN#1840 VEHI#03198 BADGE#3790

PATRON CLAIMS THAT THE OP FOR THE ROUTE 36B TRAVELING EB SKIPPED MDC WEST CAMPUS AROUND 3:20PM VEH#4193 AND SKIPPED HIS FRIEND AT MDC WEST CAMPUS. PATRON CLAIMS THAT THE BUS JUST WENT STRAIGHT UP 114AVE AND MADE A RIGHT ON 41ST NEVER GOING TO 115AVE. BADGE#6645,VEH#4193,RUN#1063

PASSENGER COMPLAINED RE: ROUTE 277 TRAVELING SOUTH BOUND ON 01-13-2015. PASSENGER STATED THE BUS SCHEDULED TO LEAVE NW 79 ST/7 AVE AROUND 7:29 NEVER MADE IT ACCORDING TO THE PASSENGER. RUN # 5349 VEHICLE # 6151 BADGE # 2380

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND FROM THE DOLPHIN MALL AT 5:37PM AND THE BUS HADN`T SHOWED AS OF 6:18PM. PASSENGER SAYS THAT THIS 5:37PM BUS WAS A NO SHOW (2) DAYS LAST WEEK. PASSENGER SAID THAT THIS IS AN ONGOING PROBLEM OF THIS 36 TIME OF 5:37PM IT`S A NO SHOW OR ALWAYS VERY LATE.

CALLER STATES THAT HE ARRIVED AT THE BUS STOP LOCATED AT NW 115 AVENUE AND NW 39 STREET AT 330P FOR THE ROUTE 36 HEADING WESTBOUND AND HE STILL WAITING FOR THE BUS AT 549P. ACCORDING TO THE SCHEDULE THERE SHOULD HAVE BEEN A BUS AT 400P/1065 AND 509P/1297. PER BOSMIS, THERE WAS NOT A BUS SCHEDULED FOR EITHER RUN, LEAVING HIM TO HAVE TO WAIT FOR THE BUS AT 609P.

CALLER STATES SHE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND ON NW 53 ST/ 79 AVE AT 3:27PM; PAX CALLED AT 4:13PM BECAUSE STILL NO BUS HAD SHOWN UP. VEHICLE #?, BADGE #6401, RUN #1065 ETHEL ROBERTS

PAX STATES THAT BUS 36-WEST WAS A NO SHOW ON 36TH ST/NW 62ND AVE RUN 1064 - @ 2:36P RUN -1065 @ 3:27P

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM 53 ST NW 87 AVE SCHEDULED TO ARRIVE AT 6:10AM FOR BEING A NO SHOW. RUN#1057 VEHI#02049 badge#2709

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 57 AVE NW 36 ST THE SCHEDULE 11:31 AM NO SHOW, ROUTE 36 - B DOLPHIN MALL. RUN #1052, BADGE #3049, VEHICLE #02026, OPERATOR ADA M BUCHANAN.

CALLER STATED THAT THE BUS RT#36 EAST COMMING OUT OF MIAMI SPRINGS NW 37TH ST/ NW 62ND AVE WAS VERY LATE CAUSING THE PAX TO MISS HIS APPOINTMENT, RT#36, RUN#1053, VEH#04180, BADGE#3317

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM NW 36 ST NW 57 AVE SCHEDULE 11:31 AM CAME LATE AT 11:53 AM ROUTE 36-B DOLPHIN MALL, RUN #1052, BADGE #3348, VEHICLE #04149, OPERATOR GEORGE W CHESTER.

CALLER WAS WAITING FOR THE RTE 36B TRAVELING W/B ON NW 22ND AVE/ 36TH STREET, BUS SCHEDULE 618PM/1062 WAS A NO SHOW BUS, NO REPORT OF A BREAKDOWN. BTC (FLOYD) RADIO BUSTED. VEH#3146, BADGE#3369, RUN#1062

PASSENGER COMPLAINED RE: ROUTE 36 TRAVELING WEST BOUND ON 12-29-2014. PASSENGER STATED THE BUS SCHEDULED TO LEAVE THE ALLAPATAH STATION DOWNTOWN AT 4:08 PM NEVER SHOWED UP. RUN # 1297 VEHICLE # ? BADGE # 3762

pax states that she has been waiting for the 36b traveling westbound from nw 36 street and 22 ave since 3:35pm-the bus scheduled for 4:08pm did not show up-run#1297. Badge#3762

CALLER STATES HE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND ON NE 36 ST/ BISCAYNE BLVD AT 1:02PM; PAX CLAIMS HE WAS WAITING SINCE BEFORE 1:00PM BUT CALLED AT 2:05PM BECAUSE STILL NO BUS HAD SHOWN UP. VEHICLE #2048, BADGE #3513, RUN #1056 MICHAEL A LEGREE

caller states that he has been at the allapattah station since 3:50 pm and No route 36 traveling eastbound has been to the station. Run#1060 due at 4:14pm he says did not come into the station. Next 2 run#'s 1066 and 1064 were no shows either.

PAX IS MAKING A COMPLAINT ON THE OPERATOR OF THE ROUTE 36 HEADING EAST FROM 36 ST NW 57 AVE SCHEDULED TO ARRIVE AROUND 2:20PM FOR BEING LATE. PAX STATES THIS ROUTE IS LATE EVERYDAY, PLEASE MONITOR ROUTE. RUN#1061 VEHI#04181 BADGE#2856

PASSENGER STATED THAT SHE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND ON NW 14TH ST/ 107TH AVE AT 1:20PM FOR THE 1:38PM BUS AND HADN`T GOTTEN A BUS AS OF 1:55PM. VEHICLE#4181/ BADGE#2856/ RUN#1061

The route 36 traveling eastbound from the miami springs circle at 7:28pm never shows up, for the past 3 weeks the bus for this time frame is a noshow. run#1065, route 36, the bus scheduled at 8:31pm does not even come until 9:20pm. Not the drivers fault but passengers want this bus better serviced and monitiored. Please take some of the buses of the 7bus route and put on the 36 route

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING WEST FROM 36 ST BISCAYNE BLV SCHEDULED TO ARRIVE AT 3:17PM FOR BEING A NO SHOW. RUN#1061 VEHI#04181 BADGE#2856

CALLER STATED THAT THE BUS RT#36A AND B IS MISSING FOR 2HRS AT A TIME EVERY DAY OF THE WEEK AND THIS HAS BEEN GOING ON FOR OVER A MONTH OR TWO ! NOT SHOWING AT ALL ! VIDEO REQUEST 5:08P-5:30PM RT#36, RUN#1066, VEH#04184, BADGE#6621

pax states that the route 36 traveling westbound is always late. run# 1060/1066/1061/1062- this is an ongoing problem with this route

PAX STATES THAT BUS 36-WEST FROM ALLAPATA STATION HAS BEEN NO SHOW RUN-1066 @ 5:08P RUN1064 @ 5:28P

CALLER STATED THAT ROUTE 36 EASTBOUND FROM DOLPHIN MALL THE SCHEDULE 2:39 PM NO SHOW ROUTE 36 BISCAYNE, RUN #1063, BADGE #6192, VEHICLE #04193, OPERATOR TARKISHA MOORE.

MALE PASSENGER REPORTS THAT THE ROUTE 36 WEST FROM NW 17TH AV/36TH ST SCHEDULED FOR 1238 PM WAS A NO SHOW. RUN 1060 VEHICLE 4180 BADGE 3367

PATRON CLAIMS THAT THE ROUTE 36 TRAVELING EB ON 79 AVE/50 ST SCHEDULED AT 1PM NEVER SHOWED UP. BADGE#3983,RUN#1052,VEH#2022

CALLER STATED THAT THE BUS RT#36B IS LATE EVERY DAY AND TODAY IT IS 3HRS LATE AT THE ALLAPATTAH METRO RAIL STATION GOING WEST BOUND TO DOLPHIN MALL THIS IS CRAZY AND IT IS ONLY GETTING WORSE CALLER ARRIVED AT 3:30PM AND IT IS NOW 6:00PM AND STILL NO 36B EVERYTHING ELSE HAS PASSED BY RT#36B, RUN#1297, VEH#02053, BADGE#3049

PAX STATED HE WAS LOCATED ON WESTWARD DR/ FERN WAY WAITING ON RTE 36 EB AT 7:28 PM, PAX STATED THE BUS WAS SCHEDULED FOR 7:30 PM AND IT DIDN'T SHOW UP. PAX STATED THIS BUS IS ALWAYS LATE AND TRANSIT NEEDS TO ADJUST THIS ROUTE TO RUN MORE, AND MONITOR THIS ROUTE, PAX STATED HE COULD LOSE HIS JOB BECAUSE OF THIS BUS. RUN# 1065, BAD# 6401, VEH# 03172

PATRON STATES HE WAITED AT THE BUS STOP LOCATED ON MDC-WEST. FOR THE 36 B HEADING EASTBOUND FROM 3:30 PM UNTIL 4:26 PM WHEN HE CALLED 311. RUN#1064 SCHEDULE 3:52 PM. RUN#1064 BADGE#6519 VEHICLE#02025 OPERATOR-KRYSTAL THOMAS

PAX STATES THAT BUS 36B-DOLPHIN @ 6:02A ON 36TH ST/NW 27TH AVE IS ALWAYS 20-30 MIN LATE V-2026 BDG-3929 RUN-1055

CALLER STATES BUS 36B-WEST LVG FROM 22ND AVE/36TH ST LATE, SCH TO REACH HIM AROUND 5:55AM, GOT THERE AT 6:20AM. TOS SHOWS OP WILLIS, #3929, RUN 1055, VEH 2026.

passenger states that she takes the bus 36 traveling westbound everyday between 3:00pm-5:00pm and the bus is alway late or brokedown. could you please check into this situation.this is an ongoing problem. DIDN`T WANT TO GIVE NAME/NUMBER

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING WEST FROM 41 ST NW 114 AVE SCHEDULED TO ARRIVE AROUND 3:57PM FOR BEING LATE. RUN#1065 VEHI#04203 BADGE#6303

THE PAX CALLED AT 4:00P TO SAY THAT THE 36-BUS W/B WAS RUNNING LATE AND SHE WANTED TO KNOW IF THE BUS WAS COMING STILL SHE HAS BEEN AT THE STOP SINCE 3:30PM WAITING FOR P/U. I CALLED DISPATCH TO SEE IF THE 36B-BUS WAS STILL COMING AND SPOKE WITH DISPATCHER WILLIAMS WHOMLOCATED THE NUS NEAR TGK ON NW 36TH ST/NW 72ND AVE GOING W/B AT 412P. VHE#4203 BADGE#6303

PATRON STATES SHE WAITED AT THE BUS STOP LOCATED AT 1ST AVENUE/NE 36TH STREET. FOR THE 36 B HEADING WESTBOUND FROM 12:40 PM UNTIL 1:18 PM WHEN SHE CALLED 311. BUS SCHEDULED FROM TIMEPOINT 1:02 PM. RUN#1056 BADGE#3513 VEHICLE#04193 OPERATOR-MICHAEL A LEGREE

pax is making a complaint on the operator on the route 36 heading west from 36 st nw 7 ave for being a no show bus was SCHEDULED to arrive around 11:00am. run#1052 vehi#02028 badge#3983

CALLER STATES SHE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND FROM THE ALLAPATTAH METRORAIL STATION AT 9:00AM; PAX CALLED AT 9:29AM AND THE BUS STILL HAD NOT SHOWN UP. PAX SAYS THIS IS A REGULAR ISSUE WITH THIS ROUTE. VEHICLE #4181, BADGE #3059, RUN #1055 SHARETTA P THORNTON

Caller stated that the Route # 36 B WB, Run # 1065,did not come to the Allapattah Metro Rail Station at 3:03 p.m. Checked with Central Division - No Bus available, then told now leaving Garage at about 3:20 p.m. then put on time. Caller stated that this Route makes her late for work every Monday - Caller is going to Dolphin Mall. Caller stated that she at risk of losing her job because of this Route.

PAX STATES THAT HE ARRIVES AT THE BUS STOP ON 36 ST BISCAYNE BLVD @2PM TO WAIT FOR 36 WB TO 87 AVE NW 53 ST ON SUNDAYS AND BUS 36A DOES SHOW UP UNTIL 5PM-6PM. PLEASE LOOK INTO THIS MATTER ITS AN ONGOING PROBLEM

THE PAX STATES THAT HE ARRIVED AT 11:00A TO GET 36-BUS GOING W/B AND WHEN WE SEARCH THE TRACKER SHE WAS E/B AND RUNNING BEHIND 30 MIN. LATE. THE PAX BECAME VERY ANGRY BECAUSE HE HAS BEEN WAITNG TO GET TO WORK AT TGK. I CALLED NELLAM AT DISPATCH SHE STATES THAT THE OP WILL BE PLACED ON TIME AT NW 57TH AVE /NW 36TH ST. VEH.#2025 BADGE#

FEMALE PASSENGER REPORTS THAT THE ROUTE 36 B, EAST FROM NW 83RD AV/53RD ST SCHEDULED FOR 550P, HAS BEEN A NO SHOW FOR SVERAL DAYS. ON 12/3/14 THERE IS IR #881529 IS SYSTEM. RUN 1060 VEHICLE 4180 BADGE 2345

CALLER WAS WAITING FOR THE RTE 36B TRAVELING W/B ON NW 42ND AVE/ 36TH STREET, BUS SCHEDULE 529PM/1066 WAS A NO SHOW BUS, NO REPORT OF A BREAKDOWN IN CADVL.

CALLER STATES SHE WAS WAITING FOR ROUTE 36 TRAVELING EASTBOUND ON NW 36 ST/ 13 AVE AT 9:49AM; PAX CLAIMS THAT BUS DID NOT ARRIVE UNTIL APPROX 10:25AM. VEHICLE #4180, BADGE #3120, RUN #1053 ERICA D YOUNG

PAX CALLED STATING THAT HE WAS ON NW 36 ST/ 42 AVE WAITING ON RTE 36B AT 5:00 PM THE BUS WAS SCHEDULED TO ARRIVE AT 5:29 PM, THE BUS NEVER SHOWED UP, THE PAX WAS UPSET BECAUSE HE SAID HE LEAVES EXTRA EARLY TO GET TO WORK ON TIME AND THIS RTE 36B ISN'T DEPENDABLE AT ALL. PAX STATED HE GETS TO LATE WORK EVERY MONDAY AND TUESDAY. PAX IS REQUESTING FOR TRANSIT TO PLEASE MONITOR THIS ROUTE. RUN# 1066, BAD# 6605, VEH# 09959

CALLER SAID HE WAS WAITING FOR THE RTE 36B TRAVELING W/B ON NW 42ND AVE/ 36TH STREET, BUS SCHEDULE 529PM/1066 NEVER SHOWED UP UNTIL 610PM. VEH#9959, BADGE#6605,RUN#1066

PAX STATED SHE WAS WAITING ON THE # 36 BUS GOING W/B THE BUS DID NOT COME UNTIL 12:20 PM IT WAS DUE AT 12:08 PM RUN 1055 BADGE 1646 VEH 2054

PASSENGER COMPLAINED RE: ROUTE 36B TRAVELING WEST BOUND ON 12-01-2014. PASSENGER STATED THE BUS SCHEDULED TO LEAVE THE ALLAPATAH STATION AT 11:08 AM NEVER SHOWED UP. PAX INSISTED IN FILING THE COMPLAINT DESPITE THE BUS HAD A BREAKDOWN INCIDENT. RUN # 1052 VEHICLE # 4149 BADGE # 3983

PAX STATES HE HAS BEEN AT 36 ST BISCAYNE BLVD WAITING SINCE 1500 FOR THE 36 BUS WB AND THE BUS THAT WAS DUE AT 1517 JUST SHOWED UP AT 1549. PAX STATES THERE NEVER IS A SUPV ON THE 36 ROUTE ALTHOUGH ITS LATE ALL THE TIME VEH #4181, RUN #1061, BADGE #2856

PAX STATED THAT SHE TAKES ROUTE J AND 36 AT THE INTERSECTION OF NW 36 ST @ 12 AVE, SHE CLAIMS THAT FOR THE LAST 3 WEEKS THESE TWO ROUTES ARE CONSTANTLY RUNNING OVER 20 MINUTES BEHIND SCHEDULED. SHE TAKES THE 36 RUN 1060 SCHEDULED FOR 12:38 AND J RUN NUMBER 1183 SCHEDULED FOR 12:48 PM. SHE STATED THAT AT TIMES THESE ROUTES COME TWO AND THREE BUSES ALL TOGETHER. RUN 1060 (36) RUN 1183 (J)

CALLER STATES WAITED AT BUS STOP NW 36TH ST/7TH AVE, FOR BUS 36/MIAMI SPRINGS SINCE 6:10AM, UP TO 6:36AM NO SHOW MIAMI SPRINGS, SO ENDED UP TAKING 36AW. TOS SHOWS RUN 1053,VEH 4180 OP YOUNG #3120.

CALLER STATED THAT THE BUS RT#36B, WEST NEVER SHOWED AT NW 36TH ST/ NW 32ND AVE WEST BOUND RT#36, RUN#19079, VEH#0232, BADE#6062

CALLER STATES HE WAS WAITING FOR ROUTE 36 TRAVELING WESTBOUND ON NE 36 ST/ BISCAYNE BLVD AT 10:57AM; PAX CLAIMS THAT BUS DID NOT ARRIVE UNTIL 11:25AM. PAX SAYS THIS PARTICULAR OP SHOWS UP LATE EVERY SINGLE DAY, AND WANTS THIS PROBLEM CORRECTED BECAUSE IT MAKES HIM LATE TO HIS DESTINATION. VEHICLE #5116, BADGE #2258, RUN #1071 ARTHUR L BROWN

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM INTERNATIONAL MALL FOR BEING LATE. BUS WAS DUE AROUND 9:20AM. PAX ALSO THIS A EVERYDAY PROBLEM WITH THIS ROUTE, PLEASE MONITOR ROUTE. RUN#1076 VEHI#05113 BADGE#2258

TWO (2) PASSENGERS ON 11/18/14, 5:37 PM, AT DOLPHIN MALL, AWAITED FOR RT. #36-BISC. BLVD., AND AS OF 6:15 PM, BUS HAD NOT ARRIVED. PASSENGERS ARE VERY UPSET CLAIMING THIS IS THE ONLY WAY OF GETTING TO THEIR SCHOOL AND IT SEEMS TO BE A CONSTANT SITUATION WITH THE BUS LATE OR NOT COMING AT ALL. PLS. MONITOR. VEH. #02166 RUN #1079 BADGE #3920

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 8:38 AM NO SHOW. ROUTE 36-B DOLPHIN MALL, RUN #1071,BADGE #2943,VEHICLE #04149, OPERATOR JENNIFER F SEVERANCE.

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING WEST FROM ALLAPATTAH STATION FOR BEING A NO SHOW BUS WAS SCHEDULED AROUND 3:33PM. PAX ALSO STATES THAT SAME ROUTE WAS A NO SHOW LAST WEEK. RUN#1852 VEHI#09941 BADGE#6349

CALLER STATED THAT ROUTE 36 WESTBOUND AT 33 ST AND BISCAYNE BLVD THE SCHEDULE 5:25 AM NO SHOW. ROUTE 36 MIAMI SPRINGS,RUN #1073, BADGE #3239, VEHICLE #02027, OPERATOR LISA D JONES.

pax is making a complaint on the route 36 heading west from 2 ave ne 36 st for being a no show. bus was due around 9:10am. pax states this is the second time this week this route was a no show. run#1076 vehi#09951 badge#6407

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADED WEST FROM 36 ST NW 22 AVE FOR BEING LATE. BUS WAS DUE AROUND 2:15PM. RUN#1084 VEHI#04149 BADGE#2258

PAX STATED SHE WAS LOCATED ON NW 36 ST AND 87 AVE WAITING ON RTE 36 WB WHICH WAS SCHEDULED TO ARRIVE AT 2:56 PM. RUN# 1084, BAD# 6614

PASSENGER SAID THE BUS 36 B W/B AT 36 ST BISCAYNE BLVD SCHEDULED TO COME AT 2:02 PM, THE BUS DID NOT SHOW. VEHICLE N/AVAIL, OP WILLIAMS, BADGE 6614, RUN 1084

CALLER STATED THAT THE BUS RT#36 IS LATE EVERY DAY OF THE WEEK AND NEED TO BE FIXED / NW 107TH AV/ NW 14TH ST, BUS WAS DUE AT 5:37PM DID NOT SHOW UNTIL AFTER 6:10PM RT#36 , RUN#1079, VEH#3200, BADGE#3920

CALLER STATES HE WAS WAITING FOR ROUTE 36B TRAVELING WESTBOUND ON NW 36 ST/ 32 AVE AT 2:24PM; PAX CALLED AT 2:50PM AND THE BUS STILL HAD NOT ARRIVED. PAX SAYS THIS BUS COMES LATE EVERY SINGLE DAY AND HAS ALREADY GOTTEN IN TROUBLE AT WORK BECAUSE OF IT. PAX WANTS ROUTE TO BE MONITORED BECAUSE HE SAYS IT IS GETTING RIDICULOUS. VEHICLE #4149, BADGE #6546, RUN #1084 DAYMEL DIAZ-LAMAS

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 1:53 PM NO SHOW. ROUTE 36-B DOLPHIN MALL, RUN #1083, BADGE#6642, VEHICLE#02045, OPERATOR SHAUNTEL Y LITTLE.

CALLER STATE THAT ROUTE 36 WESTBOUND FROM 41 ST NW 107 AVE THE SCHEDULE 1:00 PM NO SHOW . ROUTE 36 -B DOLPHIN MALL, RUN # 1081, BADGE # 2534 , VEHICLE #04181 , OPERATOR RODNEY A BURNES.

CALLER WAS WAITING FOR THE RTE 36B TRAVELING W/B FROM ALLAPATTAH STATION, BUS SCHEDULE 1008AM/1075 NEVER SHOWED UP UNTIL 1045AM. VEH#4193, BADGE#3857, RUN#1075

PAX STATES THAT BUS 36B-DOLPHIN MALL WERE NO SHOWS AT 36TH ST/NW 12TH AVE RUN -1075 @ 1:13P RUN-1084 @ 2:13P

PAX STATES THAT BUS 36-WEST FROM 36TH ST/BB WAS LATE @ 1:02P ARRIVED AT 1:18P V-4193 BDG-3801 RUN-1075

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON NW 107TH AVE/ 41ST STREET, BUS SCHEDULE 359PM/1085 NEVER SHOWED UP UNTIL 430PM. VEH#5119, BADGE#2612, RUN#1085

the pax states that she arrived early at the stop around 4:05p and she notice that the 36-bus e/b was running late. I check for the bus couldn't be located on Bosmis. veh#4149 badge.#6505

CALLER WAS WAITING FOR THE RTE 36 TRAVELING W/B FROM ALLAPATTAH STATION, BUS SCHEDULE 1108AM/1071 NEVER SHOWED UP UNTIL 1120AM. VEH#4149, BADGE#2258, RUN#1071

CALLER STATED THAT ROUTE 36 EASTBOUND FROM 107 AVE NW 41 ST THE SCHEDULE 9:39 AM NO SHOW ROUTE 36 BISCAYNE, RUN #1071 ,BADGE # 2258 , VEHICLE #04149 ,OPERATOR ,ARTHUR L BROWN ,

PAX STATED THAT HE TAKES ROUTE 36 (WB) AT N MIAMI AVE @ 36 ST, AND HE CLAIMS THAT THIS OPERATOR IS ALWAYS BEHIND SCHEDULED FOR OVER 20 MINUTES. THIS RUN IS SCHEDULED FOR 10:59 AM RUN 1071. THIS IS THE SECOND TIME HE REPORTS THIS ISSUE. HE STATATED THAT AT TIMES WHEN THE ROUTE IS DRIVEN BY ANOTHER OPERATOR COMES IN TIME. RUN 1071 VEHICLE 04149 BADGE NUMBER 2258

FEMALE PASSENGER REPORTS THE ROUTE 36 EAST SCHEDULED FOR 8A ARRIVES EARLY BETWEEN 745A AND 750A DAILY. PLEASE MONITOR. RUN 1074 VEHICLE 2051 BADGE 1624

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 36 ST NW 57 AVE THE SCHEDULE 11:31 AM CAME LATE AT 11:41 AM. ROUTE 36-B DOLPHIN MALL, RUN #1071, BADGE #2258, VEHICLE #04149, OPERATOR ARTHUR L BROWN.

PASSENGER STATED THAT SHE TAKES THE BUS 36 TRAVELING WESTBOUND ON NW 48TH ST/79TH AVE AT 9:34AM MON-FRI AND THE OPERATOR IS ALWAYS 10-20 MINS LATE. COULD YOU PLEASE CHECK INTO THIS SITUATION. THIS IS AN ONGOING PROBLEM. VEHICLE#4181/ BADGE#3449/ RUN#1074 DIDN`T WANT TO GIVE NAME/NUMBER

PATRON STATES SHE WAITED AT DOLPHIN MALL FOR THE 36 B HEADING EASTBOUND FROM 5:10 PM UNTIL 5:45 PM WHEN THE 36 B HEADING EASTBOUND PULL INTO THE MALL AT WAITED. PATRON STATES SHE WAITED UNTIL 6 PM TO CALL 311. PATRON STATES THE OPERATOR OF VEHICLE#02031 CAME OVER TO THE BUS STOP AT AT APPROXIMATELY 6:02 PM AND LET PATRONS BOARD. RUN#1079 VEHICLE#02031 IS SCHEDULE FOR 5:37 PM. RUN#1079 BADGE#6589 VEHICLE#02031 OPERATOR-MARIO J GONZALEZ.

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 2:53 PM NO SHOW. ROUTE 36-B DOLPHIN MALL, RUN #1084, BADGE #6362, VEHICLE #04149, OPERATOR CRAIG D JENKINS.

CALLER STATED THAT ROUTE 36 EASTBOUND FROM 107 AVE NW 41 ST THE SCHEDULE 7:33 AM CAME LATE AT 7:45 AM. ROUTE 36 BISCAYNE, RUN #1074, BADGE #3059, VEHICLE #04181, OPERATOR SHARETTA P THORNTON.

FEMALE PASSENGER REPORTS THAT THE ROUTE 36 WEST SCHEDULED FOR 222P ARRIVED AT 233P. RUN 1084 VEHICLE 3177 BADGE 6614 (JOHNNY WILLIAMS)

CALLER STATED THAT ROUTE 36 EASTBOUND FROM 107 AVE NW 41 ST THE SCHEDULE 8:43 AM CAME LATE AT 8:55 AM. ROUTE 36 BISCAYNE, RUN #1075, BADGE #3783, VEHICLE #02032, OPERATOR ALBERTO A ESPINOSA.

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36B TRAVELING WESTBOUND ON 33RD ST/BISCAYNE BLVD AT 6:55PM AND THE BUS DIDN`T SHOW. PASSENGER STATED THAT HE WAITED UNTIL 7:40PM FOR THE NEXT BUS WHICH WAS 36 MIAMI SPRINGS IN WHICH HE NEEDED THE 36B. THE 6:55PM WAS THE LAST 36B BUS TO DOLPHIN MALL. VEHICLE#4180/ BADGE#6460/ RUN#1080

CALLER STATES THAT HE WAS WAITING AT THE DOLPHIN MALL FOR THE ROUTE 36 HEADING EASTBOUND, WHICH IS SCHEDULED TO LEAVE AT 636P/1086. HE SAYS THAT THE OPERATOR SHOWED UP AT 650P AND DESPITE HIM RUNNING LATE HE TOOK A BREAK. OPERATOR IDENTIFIED AS ARAUZ #6505/VEHICLE #5102/RUN #1086

patron claims that the route 36b leaving out of the dolphin mall scheduled at 5:37pm came at 6:09pm and has been late like this for weeks. badge#6447,run#1079,veh#9957

INCIDENT TIME 1250PM PAX CLAIMS SHE GOT TO 36TH ST NW 53RD AV TO 36(WB) MIAMI SPRINGS AT 1250PM AND CLAIMS BUS IS A NO SHOW. PAX HAS TO WAITE FOR THE FOLLOWING BUS AT 1:55PM OP SPATES, BADGE#6460,RUN#1080 , VEH#04180

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 57 AVE NW 36 ST THE SCHEDULE 8:22 AM CAME LATE AT 8:35 AM. ROUTE 36-B DOLPHIN MALL, RUN #1071, BADGE #2258, VEHICLE #02024, OPERATOR ARTHUR L BROWN.

PAX ON 10/16/14, 1:06 PM, AT NW 36 ST @ NW 17 AVENUE, AWAITED FOR ROUTE #36-DOLPHIN, SCHEDULED FOR 1:13 PM, AND AS OF 1:30 PM, BUS HAD NOT ARRIVED, OVER 20 MINUTES LATE. PAX CLAIMS THE BUS #36 & #J WESTBOUND ARE ALWAYS LATE MAKING HIM LATE TO WORK. PLEASE MONITOR VEH. #02031 RUN #1075 BADGE #3857

Pax stated that he has been waiting for route 36 (EB) at the intersection of NW 57 Ave @ 36 St, and run 1071 scheduled for 10:05 am is running behind scheduled. Run 1071 Vehicle Number 02022 Badge Number 2258

Pax states: Missing bus for timing 4:45, waiting for the bus for past 1 30 hour. ROUTE 36, WB, 79 AVE & 48 ST VEH # 02027, RUN # 1079, BADGE # 3517

Missing bus 36 Dolphin at 36st nw 79 ave for timing 4 45pm, waiting for the bus for past 1 30 hour. Bdg# 6614 Williams, Johnny Run# 1083 Veh# 4193

PAX STATES SHE WAS AT THE BUS STOP AT 79TH AV NW 48TH ST TO TAKE RT 36B (WB) AT 5:34 PM AND CLAIMS NO BUS ARRIVED AND SHE WAITED UNTIL 640PM AND STILL NO BUS HAD ARRIVED. RUN#1086 AT 534PM, RUN#1082 AT 633PM

PASSENGER STATED THAT SHE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND ON NW 79TH ST/41ST ST FROM 3:16PM AND HAD NOT SEEN A BUS AS OF 4:40PM. PASSENGER SAYS THAT THIS IS AN ON GOING PROBLEM ESPECIALLY AFTER 3:00PM. BUS SCHEDULE:1086/3:58PM,1084/4:16PM,1082/4:56PM

Pax is making a complaint on the route 36b heading west from allapattah station for being late, bus was due around 1:13pm. run#1075 vehi#04193 badge#3135

Passenger stated that he takes this route, (36B) West bound at Allapath Station every day run 1075, he claims that this run is always running behind schedule. Today this run is running over 45 minutes behind schedule. Run 1075 Vehicle Number 04193 Badge Number 3135

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND ON NW 36TH ST/63RD AVE FROM 10:30AM AND HADN`T SEEN A BUS. BUS SCHEDULE: 1074/11:02AM,1075/12:02PM.

PATRON CLAIMS THAT THE ROUTE 36B TRAVELING EB FROM THE DOLPIN MALL DID NOT SHOW UP SCHEDULED AT 6:36PM. BADGE#6505,RUN#1086,VEH#3117

PATRON STATES SHE WAITED AT THE ALLAPATTAH METRORAIL STATION FOR THE 36 B HEADING WESTBOUND. FROM 12:55 PM UNTIL 1:25 PM WHEN SHE CALLED 311. RUN#1075 BUS 36 B SCHEDULE 1:13 PM. RUN#1075 BADGE#3506 VEHICLE#02045 OPERATOR-APRIL WITHERSPOON

PATRON CLAIMS THAT THE ROUTE 36B TRAVELING WB FROM THE MDC WEST CAMPUS SCHEDULED AT 7:50AM ON 10/8/14 WAS 20MINS LATE. PATRON SAYS WHEN HE TOLD THE OP HE WAS LATE THE OP HAD A NASTY ATTITUDE WITH HIM. VEH#2043,RUN#1075,BADGE#3596

pax states that bus 36-East is runnign late @ 12:00p on 36th st/61st ave v-4193 bdg-3059 run-1075

patron claims that the route 36b traveling wb from 24 ave/36st scheduled at11:24am(timepoint is 1108 from allapattah station) is always late and arrives to him at 11:30am. patron claims that this happens everyday for the last 2 weeks. badge#2258,run#1071,veh#2144

CALLER CLAIMS OP ON RT# 36 WEST ON NW 107TH AVE/NW 25TH ST AT 4:20P. TURNED WEST ONTO NW 25TH ST TO AVOID TRAFFIC. VEH#2152 BN 6583 RUN 1085

Pax stated that she was waiting for route 36B at NW 36 St @ 3 Ave, schedule to arrive at 1:02 pm, at 1:15 pm this run still going east bound. Running way behind scheduled. Run 1075 Vehicle Number 02043 Badge Number 3596

Pax states: I had to wait about 30 minutes more for the bus, please try to be as accurate as possible with your hours. Your app is really really wrong. I am always waiting more than the time you mention. Also as I waited more than I had, the driver did not even noticed. I lost the train because he was driving super fast and did not have time even to see me. Now, despite of my try of running to catch the bus (that was about 15 minutes) I have to wait another hour in order for me to take it. Thanks a lot for your attention. ROUTE 36, EB, MDC WEST VEH # 04181, RUN # 1081, BADGE # 2534

PAX ON MONDAY, 10/06/14, 3:30 PM, AT NW 53 ST @ NW 87 AVENUE, AWAITED FOR ROUTE #36-BISCAYNE BLVD., SCHEDULED FOR 3:52 PM, AND AS OF 4:45 PM, BUS HAD NOT SHOWN. PAX CLAIMS THIS SEEMS TO BE AN ONGOING SITUATION WHERE THIS ROUTE IS LATE OR IT DOES NOT COMES AT ALL FORCING HIM TO TAKE ROUTE #87 TO THE PALMETTO AND CONNECTING TO ROUTE #36 AT THE ALLAPATHA METRORAIL STATION TO GET TO NW 36 ST AND 67 AVENUE, FOR A TOTAL OF 2-3 HOURS TRAVEL TIME. PLEASE MONITOR THIS ROUTE. VEH. #09951 RUN #1086 BADGE #2814

Pax claims the route 36 wb scheduled at nw 36th st @ nw 22nd ave at 7:01am arrives late (7:25am) EVERY SATURDAY. This causes him to be late to work. Pax admits when he boarded today he asked the oper " look here its barely anybody on this bus why are you late like this every saturday?". Oper replied " sir i know I'm late", and rolled her eyes. Pax advises this has been going on for about 3 weeks, since the new line-up. Please monitor. run # 1847, veh # 9943, badge # 3857

CALLER STATES THAT HE IS WAITING AT ALLAPATAH STATION FOR ROUTE #36B-DOLPHIN MALL DUE TO ARRIVE AT ALLAPATAH APPROX 2:13PM AND CLAIMS THIS BUS IS ALWAYS LATE MAKING HIM LATE FOR WORK. RUN #1084 VEHICLE #04149 BADGE #6546

PATRON STATES SHE WAITED AT THE ALLAPATTAH METRORAIL STATION. FOR THE 36 B HEADING WESTBOUND. FROM 10:45 PM UNTIL 11:23 AM. WHEN VEHICLE#04149 ARRIVED. RUN#1071 SCHEDULED FOR 11:08 AM. RUN#1071 BADGE#2258 VEHICLE#04149 OPERATOR-ARTHUR L BROWN

CALLER STATED THAT ROUTE 36 EASTBOUND FROM DOLPHIN MALL THE SCHEDULE 9:20 AM NO SHOW. ROUTE 36 BISCAYNE, RUN #1071, BADGE #2258, VEHICLE #04149, OPERATOR ARTHUR L BROWN.

Caller states she was waiting for route 36 traveling westbound on nw 36 st/ 14 ave at 2:13pm; pax claims that she was waiting since 1:30pm and called at 2:19pm because no bus had shown up. Pax wants MDT to put a supervisor in the area to monitor this route and the J route as well, because she claims this happens all the time and is fed up with these buses. vehicle #9940, badge #6362, run #1084 Craig D Jenkins

CALLER STATES THAT HE HAS BEEN WAITING SINCE 3:00PM AT MIAMI DADE WEST FOR ROUTE #36-B-DOLPHIN DUE APPROX 3:10PM AND CLAIMS THE BUS HAS NOT SHOWN UP. ACCORDING TO THE SYSTEM THE OP IS 42 MINUTES BEHIND SCHEDULE. RUN #1084 VEHICLE #04149 BADGE #3978

CALLER WAS WAITING FOR THE RTE 36B TRAVELING W/B ON 36TH STREET/ BISCAYNE BLVD, BUS SCHEDULE 202PM/1084 NEVER SHOWED UP 225PM. VEH#4149, BADGE#3978, RUN#1084

PASSENGER SAID THE BUS 36 W/B AT 33 ST BISCAYNE BLVDSCHEDULED TO COME AT 10:57AM, THE BUS DID NOT SHOW. VEHICLE 04149, BADGE 2258, OP BROWN, RUN 1071

Pax states: Please fix 36 Biscayne blvd schedule, this bus is always late. The bus is supposed to be here at 650am. It is running late and a driver who can be here on time, I am constantly late to work because of this bus. This is fifth email I have written about this issue thank you. ROUTE # 36, EB, 79 AVE & NW 41 ST RUN # 1071, veh # 4149, badge # 2258

Pax states that bus 36-BB were no show run#1074 @ 10:20a run#1075 # 11:30a

CALLER CLAIMS SHE ARRIVED AT THE BUS STOP AT 48TH ST NW 79TH AVE AT 410PM TO TAKE RT 36B(WB) AND CLAIMS THE BUS SCHEDULE AT 434 PM AND 535 PM WERE NO SHOWS. PAX WAITED UNTIL 615PM AND CALLED A TAXI TO GET TO WORKI. RUN#1079 AT 434PM, RUN#1086 AT 535 PM

PASSENGER SAID THE BUS 36 E/B AT 41 ST NW 107 AVE SCHEDULED TO COME AT 4:59PM, THE BUS DID NOT SHOW. VEHICLE 05113, OP GILLUM, BADGE 6160, RUN 1085

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 36 ST BISCAYNE THE SCHEDULE 2:02 PM NO SHOW. ROUTE 36 B DOLPHIN MALL, RUN #1084, BADGE #6565, VEHICLE #04149, OPERATOR DEXTER D GRANT.

CALLER WAS LOCATED AT DOLPHIN MALL TO TAKE ROUTE 36 (EB) SCHEDULE TO ARRIVE AT 5:37PM BUT THE BUS AT THE TIME OF HER CALL 5:55 PM HAS NOT SHOWED UP. PER CAD/AVL A REPORT OF DELAY TIME WAS ON THE SYSTEM AND BY BOSMIS HE WAS LOCATED AT NW 97 AVE AND NW 41 ST. CALLER WANTED TO STILL PUT THE COMPLAIN ON THE SYSTEM. RUN 1079, VEH 03187, BADGE 6392

CALLER STATED THAT ROUTE 36-A WESTBOUND FROM 2 AVE NW 36 ST THE SCHEDULE 8:12 AM HAS BEEN COMING LATE EVERY DAY TODAY IT CAME AT 8:32 AM. ROUTE 36-A DORAL, RUN #1077, BADGE #3011, VEHICLE #02151, OPERATOR HECTOR L VILLEGAS.

The citizen usually waits for Bus # 36 B westbound at NW 107 Ave / 41 St. The passenger reports the route 36 B arrives late or fails to come, frequently. She had reported the issue before and suggested a field supervisor checks the route. time run 5:06pm 1079 6:06pm 1086

The citizen waited for Bus # 36 B [westbound / run 1079 / veh 05194] at NW 107 Ave / 41 St. The passenger reported the bus scheduled at 5:06pm did not come.

On 9/12/14 Caller is complaining about the 36B route being late all the time in the mornings he takes the bus from 36th st nw 7th ave WB it is causing him to get to work late. Caller stated he waits for the bus due at 10:08 am but it never shows this is happening everyday. Caller claims he has been making complaints for a year about this issue. RUN# 1075, VEH#04193, BADGE# 3873

CALLER WAS WAITING FOR THE RTE 36B TRAVELING W/B ON NW 32ND AVE/ 36TH STREET, BUS SCHEDULE 10:19AM/1075 NEVER SHOWED UP UNTIL 1035AM. VEH#2028, BADGE#2576M,RUN#1075

CALLER STATES SHE HAS BEEN WAITING FOR ROUTE #36-BISCAYNE DUE APPROX 5:58PM AND CLAIMS THE BUS HASN'T SHOWN UP. I TRACKED THE BUS AT 6:29PM AND THE OP WAS STILL ON HIS WAY EAST BUT ABOUT 10 MINUTES FROM HER. RUN #1079 VEHICLE #02052 BADGE #6567 CALLER STATES THIS IS AN ONGOING PROBLEM WITH THIS ROUTE AND WOULD LIKE THIS ROUTE MONITORED.

CALLER STATES SHE HAS BEEN WAITING SINCE 2:30PM FOR ROUTE #36-DOLPHIN DUE APPROX 3:06PM AND CLAIMS THE BUS DIDN'T SHOW UNTIL APPROX 3:36PM. RUN #1084 VEHICLE #09941 BADGE #6605

CALLER STATES THAT SHE HAS BEEN WAITING FOR ROUTE #36-B DOLPHIN DUE APPROX 3:23PM. ACCORDING TO THE CALLER SHE STOPPED EVERY DRIVER AND ASKED IF THEY WERE THE 36-B AND THEY ALL SAID NO. RUN #1085 VEHICLE #02046 BADGE #6621

pax states that bus 36-B Dolphin was a no show at allapattah station run1084 @ 2:13p run1085 @ 3:03p

Pax is making a complaint on the operator of the route 36 heading east from 36 st east dr for being a no show. bus was due around 12:47pm run#1073 vehi#06154 badge#2940

CALLER WAS CROSSING THE STREETS TO CATCH THE RTE 36 TRAVELING E/B ON MILLER DR/ 36TH STREET AT 841AM, BUS CSHEUDLE 845AM/1073. THIS IS AN ONGOING PROBLEM PER CALLER. VEH#6154, BADGE#2940, RUN#1073

CALLER WAS WAITING FOR THE RTE 36 MIAMI SPRINGS TRAVELING W/B ON 33RD STREET/ BISCAYNE BLVD. BUS SCHEDULE 740PM/1081 WAS A NO SHOW BUS, NO REPORT OF A BREAKDOWN IN CADVL

Pax is making a complain on the route 36 heading east from 15 st nw 107 ave for being a no show bus was due around 6:40pm run#1086 vehi#09961 badge#6642

PAX REPORTS THAT ON 8/21/14 SHE WAITED FOR THE EASTBOUND ROUTE 36 AT THE DOLPHIN MALL FROM 2 PM TO NOW (AFTER 4 PM) AND NO BUS HAS ARRIVED. VERY FRUSTRATED AND UPSET.

ON 8/21/14 AT APPX 5:25 PM CALLER STATED SHE SAW VEH# 03181 36B ROUTE PULL IN ON TIME TO DOLPHIN MALL. HE WAS TALKING TO ANOTHER BUS OPER AT THE TIME BUT DID NOT ACTUALLY LEAVE UNTIL 5:50 PM. CALLER STATED THIS HAS BEEN HAPPENING FOR A VERY LONG TIME WITH THESE BUSES, OVER 3 MONTHS AND SHE IS REQUESTING A SUPERVISOR COME MONITOR THIS ROUTE. RUN# 1079, VEH# 03181, BADGE# 3920

Pax claims the oper of route 36 eb scheduled to leave the Dolphin Mall at 4:37pm told the paxs he does not leave until 4:40pm and walked away from the bus. *Prev 2 runs had a breakdown and the paxs have been waiting 2 hours. run # 1085, veh # 2158, badge # 3901

Pax is making a complaint on the route 36 heading east from dolphin mall for being a no show. Bus was schedule to arrive at 3:37pm. run#1084 VEHI#09941 BADGE#6362

PAX CALLED AND STATED THAT THE ROUTE 36 WB THAT WAS SCHEDULED TO BE AT NW 79 AVE/50 ST AT 236 PM FAILED TO SHOW RUN 1084 BADGE 6362 VEH 09941

Pax stated that they were waiting for route 36B going (WB) at the intersection of NW 62 Ave @ 36 St, schedule for 11:31 and is running over 47 minutes behind schedule. Run 1071 Vehicle Number 09941 Badge Number 2258

Caller states she was waiting for route 36A traveling westbound on ne 36 st/ 2 ave at 7:07am; pax claims that the bus was parked on biscayne blvd (layover) since 7:05am and had not moved, but when bus was tracked by BOSMIS, it was last reported by nw 36 st/ 27 ave. Pax also was not able to provide a vehicle # when asked.

Pax stated that she was at the International Mall bus stop awaiting route 36 (EB), run number 1079 schedule to depart from Dolphin Mall at 5:37 pm and this bus has an IR864328, opened at 15:17 running behind schedule 30 min. to be POT. When bus was tracked at 6:19 pm the bus was on NW 36 St @ 87 Ave, running close to an hour behind schedule. Passenger claimed that there are over 12 people waiting for bus. Run 1079 Vehicle Number 02027 Badge Number 3920

CALLER CLAIMS SHE ARRIVED AT 245PM TO ALLAPATTAH STATION TO TAKE 36B AT 303PM AND CLAIMS BUS IS A NO SHOW. OP GILLUM, BADGE#6260, RUN#1085, VEH#02043

PASSENGER SAID THE BUS 36 B W/B AT ALLAPATTAH STATION SCHEDULED TO COME AT 3:03PM, THE BUS DID NOT COME. PLEASE MONITOR THE BUS BECAUSE SHE LL BE LATE TO WORK. VEHICLE 02043, OP GILLUM, BADGE 6260, RUN 1085

CALLER STATED THAT SHE WAS LOCATED AT DOLPHIN MALL SINCE 5:30 PM TO WAIT FOR ROUTE 36 (EB) SCHEDULE TO DEPART AT 5:37PM BUT THE BUS NEVER SHOWED UP. ALSO CALLER STATED THAT THIS RUN USUALLY GETS HALF AND HOUR LATE. RUN 1181, VEH 09960, BADGE 1969

PASSENGER SAID THE BUS 36 W/B AT 41 ST NW 107 AVE SCHEDULED TO COME AT 5:06PM, THE BUS DID NOT COME IT IS NOW 5:19PM. VEHICLE 09960, OP INGHAM, BADGE 1969, RUN 1181

CALLER STATES THAT HE WAS ON THE ROUTE 36A HEADING WESTBOUND AND WHEN THE OPERATOR TURNED ON NW 87 AVENUE AROUND 715A, IN FRONT OF THE TRUMP HOTEL, SHE TOLD THE PASSENGERS THAT THEY HAD TO GET OFF THE BUS; REFUSING TO TAKE THEM TO THE END OF THE LINE. HE SAYS THAT HE AND OTHERS HAD TO TAKE THE DORAL TROLLEY TO GET TO THEIR DESTINATION. OPERATOR IDENTIFIED AS WASHINGTON #6637/VEHICLE #2031/RUN #1354

PAX STATED SHE WAS ON NW 15 ST/ 107 AVE AT 5:30 PM WAITING ON RTE 36 EB WHICH WAS SCHEDULED TO ARRIVE AT 5:43 PM THE BUS WAS LATE IT ARRIVED AT 6: 09 PM RUN# 1181, BAD# 3779, VEH# 02152

PASSENGER STATED THAT HE WAS WAITNG FOR THE BUS 36 TRAVELING EASTBOUND ON NW 36TH ST/72ND AVE FOR THE 4:20PM BUS AND DIDN`T GET THE BUS UNTIL 4:40PM. VEHICLE#4149/ BADGE#6492/ RUN#1082 BUS SCHEDULE:1082/4:20PM

CALLER STATES HE AND OTHERS HAVE BEEN WAITING FOR ROUTE #36-EAST DUE AT THE CORNER OF NW 72ND AVE/36TH ST APPROX 4:15PM AND CLAIMS THE BUS HAS NOT ARRIVED, SO FAR SHE IS 15 MINUTES LATE. RUN #1082 VEHICLE #04149 BADGE #6492

CALLER STATES SHE HAS BEEN WAITING FOR ROUTE #36-WEST AT THE CORNER OF NW 57TH AVE/36TH ST SINCE 2:15PM FOR THE BUS DUE APPROX 2:36PM. WHEN I TRACKED THE BUS IT WAS LOCATING AT 2:56PM AT 37TH AVE/36TH ST. RUN #1082 VEHICLE #04149 BADGE #6492

Caller states she was waiting for route 36B traveling westbound on nw 36 st/ 62 ave at 2:36pm; pax called at 2:43pm saying that the bus hadn't shown up, and was upset because the bus did not show up the previous day either which made her late for work. vehicle #4149, badge #6492, run #1082 Rosa E Velazco

On 8/8/14 caller was waiting for the 36B dolphin mall due at Allapattah Station at appx 2:13 pm. Caller stated the bus did not show up until 2:40 pm. Caller is upset because he takes this route to work and says this happens everyday. Run# 1082, Veh# 04149, Badge# 6492

Caller states she was waiting for route 36 traveling eastbound on nw 15 st/ 107 ave at 1:35pm; pax called at 1:47pm claiming the bus still hadn't arrived, and says the same thing happened the previous day. vehicle #2044, badge #3118, run #1079 Ruby M Burrows

Caller states she was waiting for route 36 traveling westbound on ne 36 st/ biscayne blvd at 7:05am; pax claims that bus arrived to the layover at approx 7:04am and says that op went to the gas station to get coffee, and did not return until about 7:23am when she finally left. Pax says this will cause her to get to work late. vehicle #2032, badge #6569, run #1076 Trina V Hampton

PASSENGER SAID THE BUS 36 W/B AT 107 AVE NW 41 ST SCHEDULED TO COME AT 6:06PM, THE BUS DID NOT SHOW. PLEASE MONITOR THIS BUS BECAUSE THIS HAPPENS ALL THE TIME. VEHICLE NOT AVAILABLE, OP CRITTEN, BADGE 6450, RUN 1084

PAX STATES THAT BUS OPER 36-B DOLPHIN WAS A NO SHOW @ ALLAPATTAH STATION @ 2:13P V-2164 BDG-6448 RUN-1082

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36 TRAVELING WESTBOUND AT THE ALLAPHATTAH STATION FROM 1:50PM UNTIL 2:30PM BEFORE THE BUS SHOWED UP. PASSENGER SAYS THAT THIS BUS TIME IS ALWAYS LATE 3-4 DAYS A WEEK. COULD YOU PLEASE CHECK INTO THIS SITUATION. THIS IS AN ONGOING PROBLEM. VEHICLE#2164/ BADGE#6448/ RUN#1082

patron claims that the route 36 traveling eb from 57ave/36 st at 1035 never showed up to the stop. run#1073,badge#2307,veh#6154

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 42 AVE NW 36 ST THE SCHEDULE 2:32 PM IS LATE. ROUTE 36 DOLPHIN MALL, RUN #1082, BADGE #6371, VEHICLE #04149, OPERATOR LATOYA K HOWARD.

CALLER STATES SHE HAS BEEN SITTING AT THE CORNER OF NW 107TH AVE/41ST FOR THE BUS DUE APPROX 6:06PM AND CLAIMS THIS OP NEVER ARRIVED. RUN #1084 VEHICLE #09948 BADGE #2542

PASSENGER SAID THE BUS 36B E/B AT DOLPHIN MALL SCHEDULED TO COME AT 3:36 PM, THE BUS DID NOT SHOW. VEHICLE 04149, BADGE 3049 RUN 1082

CALLER STATES HE WAITED AT LEE DR/36TH ST FOR ROUTE 36B-DOLPHIN MALL DUE APPROX 2:32PM AND CLAIMS THAT BUS HAS NOT SHOWN UP. WHEN I TRACKED THE BUS AT 3:04PM IT WAS THEN APPROACHING NW 42ND AVE/36TH ST. RUN #1082 VEHICLE #04149 BADGE #

CALLER STATES THAT SHE ARRIVED AT THE BUS STOP LOCATED AT NW 36 STREET AND NW 27 AVENUE AT 127P FOR THE ROUTE 36 HEADING WESTBOUND. ACCORDING TO THE SCHEDULE THE BUS WAS DUE TO ARRIVE AT 222P/1071, BUT SHE WAS STILL WAITING FOR THE BUS AT 253P AND PER BUS RVMS THE BUS WAS LOCATED AT NW 22 AVENUE AND NW 36 STREET. BADGE #3049/VEHICLE #4149/RUN #1071

CALLER STATES SHE WAITS DAILY FOR THE BUS #36B-DOLPHIN MALL DUE APPROX 3:57PM AND CLAIMS THE BUS DUE APPROX 3:57PM NEVER SHOWS UP. CALLER WOULD LIKE TO KNOW IF THE DEPARTMENT IS PLANNING ON ERASING THAT SCHEDULED TIME BECAUSE SHE RARELY TAKES THAT SCHEDULED BUS, SHE USUALLY GETS STUCK WAITING ON THE NEXT BUS. RUN #1083 VEHICLE #??? BADGE #??

PASSENGER SAID THE BUS 36 B W/B AT 41 ST NW 107 AVE SCHEDULED TO COME AT 5:06PM, THE BUS CAME LATE AT 5:20PM. VEHICLE 09956, BADGE 3446, OP FRANCOIS, RUN 1181

CALLER STATED THAT SHE ARRIVED AT 7:33AM AT THE BUS STOP OF NW 50 ST @ NW 79 AVE TO WAIT FOR ROUTE 36 (EB) SCHEDULE TO ARRIVE AT 7:33AM BUT THE BUS PASSED EARLIER. *CALLER WAS ADVISED THAT HE NEEEDS TO BE AT LEAST 5 MINUTES BEOFRE THE SCHEDULE TIME. RUN 1844, VEH 04149, BADGE 2943

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 27 AVE NW 36 ST THE SCHEDULE 2:22 PM IS LATE. ROUTE 36-B DOLPHIN MALL,RUN #1082, BADGE #6492, VEHICLE #04149, OPERATOR ROSA E VELAZCO.

PAX WAS ON WESTWARD DR/ APACHE ST WHEN RTE 36 EB ARRIVED AT 12:25 PM, THE BUS WAS NOT SCHEDULED TO COME UNTIL 12:34, OP ARRIVED EARLY AND THIS CAUSED THE PAX TO MISS THE BUS. RUN# 1073, BAD# 3014, VEH# 06154

PASSENGER SAID THE BUS 36 W/B AT 41 ST NW 107 AVE SCHEDULED TO COME AT 5:06PM, THE BUS DID NOT SHOW. VEHICLE 09953, OP ABREVAYA, BADGE 3874, RUN 1181

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON NW 2ND AVE/ 36TH STREET, BUS SCHEDULE 730AM/1071 WAS A NO SHOW BUS, NO REPORT OF A BREAKDOWN IN CADVL.

passenger said the bus 36 e/b at 41 st nw 114 ave scheduled to come at 2:52pm, the bus did not come. passenger hanged up. vehicle 04193, badge 6505, op arauz, run 1081

PASSENGER COMPLAINT THAT BUS 36 TRAVELING EAST BOUND ON 06-28-2014 SCHEDULE TO PASS BY THE BUS STOP AT 11:30 AM DID NOT PASS BY THE BUS STOP. WHEN THE BUS WAS CHECKED WITH RVMS THE VEHICLE WAS SHOWING ON NW 36 /72 AVE TRAVELING EAST BOUND. PASSENGER STATED THAT THIS IS NOT THE FIRST TIME THAT THIS INCIDENT HAS OCCURED. RUN # 1845 VEHICLE # 6174 BADGE # 3727

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 44 ST NW 79 AVE THE SCHEDULE 7:29 AM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1075, BADGE #2658, VEHICLE #04193, OPERATOR HARRIETTE L HOLLINS.

CALLER STATED THAT ROUTE 36 EASTBOUND FROM THE ALLAPATTAH STATION THE SCHEDULE 6:45 AM IS VERY LATE. ROUTE 36 BISCAYNE, RUN #1076, BADGE #6569, VEHICLE #09957, OPERATOR TRINA V HAMPTON.

Pax stated that she was waiting for route 36 (eb) NW 36 St @ 63 Ave, and bus never showed since it broke down at Dolphin Mall. Spoke to Floyd at central controller and was informed that no replacement was assigned per IR Number 852121 Run 1082 Vehicle Number 09947

PAX STATED HE CATCHES RTE 36 WB ON NW 36 ST/ 72 AVE, THE BUS IS SCHEDULED TO ARRIVE AT 5:22 PM. PAX STATED THE BUS DIDN'T ARRIVE UNTIL 5:48 PM. PAX STATED THIS CAUSES HIM TO BE LATE FOR WORK AND IT HAPPENS EVERY DAY WITH THIS SAME DRIVER. PAX STATED THE OP IS TAKING A DAILY 20 MIN BATHROOM BREAK AT 75 AVE/ 36 AT DENNY'S. PAX IS REQUESTING FOR TRANSIT TO MONITOR THE ROUTE. RUN# 1078, BAD# 2801, VEH# 02034

Caller stated that she and two other PAXS were waiting for Route # 36 A WB at NW 7 Ave. The Bus was due at 6:43 am but they decided to get on the 36 B as it came at 6:59 am. Caller needs the 36 A to get to her job on time if not she has to walk to 84 Ave from 79 Ave. on NW 36 St. Route # 36 A WB, Run # 1354, Bus # 3200; OP # 6409, Darren Lindsey. From 6:35 am - 7:23 am.

CALLER STATED THAT ROUTE 36 WESTBOUND FROM THE ALLAPATTAH STATION THE SCHEDULE 3:03 PM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1083, BADGE #3901, VEHICLE #05114, OPERATOR LUIS J RIBADENEIRA.

CALLER STATES THAT HE ARRIVED AT THE BUS STOP LOCATED AT NW 41 STREET AND NW 107 AVENUE AT 505P FOR THE ROUTE 36 HEADING EASTBOUND, WHICH WAS DUE TO ARRIVE AT 559P/1181 AND HE IS STILL WAITING FOR THE BUS AT 639P. PER BUS RVMS, THE BUS IS RUNNING 54 MINUTES BEHIND SCHEDULE. OPERATOR IDENTIFIED AS FIGGINS #3115/VEHICLE #2049/RUN #1181

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 36 ST AND BISCAYNE THE SCHEDULE 2:02 PM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1082, BADGE #6371, VEHICLE #04149, OPERATOR LATOYA K HOWARD.

Pax states the route 36b heading west from 36 st ne 2 ave due around 2:52 was a no show. run#1181 vehi#03180 badge#3115

PATRON STATES SHE WAITED AT THE BUS STOP LOCATED AT 7TH AVENUE/NW 36TH STREET FOR THE 36 B HEADING WESTBOUND. PATRON STATES SHE WAITED FROM 10:50 AM UNTIL 11:15 AM WHEN SHE CALLED 311. BUS IS SCHEDULE 10:57 AM FROM THE TIMEPOINT. RUN#1071 BADGE#2384 VEHICLE#04149 OPERATOR-JENAE E SOMERS

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 87 AVE NW 53 ST THE SCHEDULE 7:34 AM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1075, BADGE #3425, VEHICLE #09959, OPERATOR SHAYNE S BOWE.

PASSENGER STATED THAT SHE WAS COMING TO THE BUS STOP ON NW 84TH ST/ 36TH ST FOR THE BUS 36A TRAVELING WESTBOUND AT 9:00PM AND BUS SUPPOSE TO BE AT STOP AT 9:06PM. THIS IS THE LAST 36 BUS AND THIS OPERATOR FOR THE PASS (2) FRIDAY`S HAS BEEN LEAVING EARLY ABOUT 6MINS LEAVING PASSENGERS. COULD YOU PLEASE CHECK INTO THIS SITUATION. VEHICLE#2019/ BADGE#3901/ RUN#1080

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 27 AVE NW 36 ST THE SCHEDULE 8:09 AM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1071, BADGE #2384, VEHICLE #04149, OPERATOR JENAE E SOMERS.

FEMALE PAX ON 05/12/14, AT NW 36 ST @ NW 84 AV, AWAITED FOR ROUTE #36-DORAL, SCHEDULED FOR 9:06 PM, AND BUS NEVER ARRIVED. PAX CLAIMS THIS HAS OCCURRED SEVERAL TIMES THAT THE LAST ROUTE #36-DORAL COMES AT 8:55 PM INSTEAD OF THE CORRECT TIME LEAVING HER STRANDED. PLS MONITOR. VEH. #05196 RUN #1083 BADGE #3901

CALLER STATED THAT ROUTE 36 B WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 1:53 PM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1081, BADGE #6448, VEHICLE #04193, OPERATOR JOANNE D FLEMISTER.

Pax is making a complaint on the route 36 heading east from 37 st nw 62 ave due around 6:00am for being a no show. Pax also states the same route sometimes runs early please monitor route. run#1075 vehi#04193 badge#2940

CALLER STATED THAT ROUTE 36 EASTBOUND FROM MIAMI SPRING CIRCLE THE SCHEDULE 5:51 AM NO SHOW. ROUTE 36 BISCAYNE, RUN #1075, BADGE #3425, VEHICLE #03194, OPERATOR SHAYNE S BOWE.

PASSENGER SAID THAT HE TOOK THE BUS 36A TRAVELING WESTBOUND ON SOUTH DR/ 36TH ST AT 10:46AM AND WHEN HE GOT READY TO GET OFF ON NW 53RD ST/ 87TH AVE . THE OPERATOR HAD THE PASSENGERS TO GET OFF ON NW 82ND AVE/ 53RD ST WHICH IS NOT THE LAST STOP FOR THE BUS. VEHICLE#2158/ BADGE#3625/ RUN#2240

FEMALE PAX ON 05/02/14, AT INTERNATIONAL MALL, AWAITED FOR ROUTE #36-BISCAYNE BLVD., SCHEDULED AT 5:39 PM, AND AS OF 6:23 PM, ALMOST ONE HOUR, BUS HAD NOT SHOWN. PAX CLAIMS THIS IS AN ONGOING PROBLEM WITH THIS ROUTE, ALL THE TIME, WHETHER IS THE 5:37 PM OR ANY OTHER TIME, IS NOT RELIABLE. PAX ADDED THAT WHEN THE BUS BREAKS DOWN THERE IS NO REPLACEMENT, AT TIMES SHE HAD TO WAIT OVER 2 HOURS. PAX IS EXTREMELY UPSET CLAIMING THIS SERVICE NEEDS TO IMPROVE, IT IS A REOCCURRING SITUATION WHICH NEEDS TO BE ADDRESSED AND TAKEN CARE OF. PLEASE MONITOR THIS ROUTE. VEH. #09956 RUN #1181 BADGE #3159.

CALLER WAS WAITING TO BOARD THE RTE 36 TRAVELING E/B ON 33RD AVE/ 36TH STREET. BUS SCHEDULE 1146AM/1078 RELIEF OP NEVER SHOWED UP UNTIL 1150AM. VEH#2034, BADGE#2801 JOE C. BUYCKS, RUN#1078 OP ID FIELD NOT WORKING

Caller stated that the route #36 eastbound left late from Dolphin Mall on 4/30/2014. The bus was due to leave at 5:37 p.m. but didn't leave until 6:10 p.m. Caller stated that this is happening everyday that the bus is late. Caller stated that they haven't left before 6:00 p.m. not once in the past 2 months. Caller stated that he understands if the bus is late but a lot of times operator is there on time but walks around talking on his cell phone. Badge #3115; Run #1181; Veh. #09956

PAX ON 04/30/14, 5:37 PM, AT DOLPHIN MALL, HAS BEEN WAITING FOR ROUTE #36B-BISCAYNE BLVD, SINCE 4:45 PM, AND AS OF 6:04 PM, BUS SCHEDULED AT 5:37 PM, HAD NOT ARRIVED, OVER 30 MINUTES LATE. PAX CLAIMS THIS IS A CONSTANT AND REOCCURRING PROBLEM WITH THIS ROUTE. VEH. #09956 RUN #1181 BADGE #3115

CALLER WAS SITTING ON THE RTE 36 TRAVELING E/B ON 33RD AVE/ 36TH STREET, RELIEF OP WAS SCHEDULED THERE AT 1:26PM, SHE NEVER SHOWED UP UNTIL 140PM. THIS CAUSED PAX TO BECOME LATE FOR WORK. VEH#2022, BADGE#6371 LATOYA K. HOWARD OP ID FIELD NOT WORKING.

CALLER STATES THAT SHE HAS BEEN WAITING AT THE CORNER OF NW 97TH AVE/41ST ST SINCE APPROX 5:45PM FOR THE BUS DUE APPROX 6:10PM AND CLAIMS THE BUS HAD NOT SHOWN UP. WHEN I TRACKED THE BUS AT 6:12PM HE HAD JUST LEFT THE FRONT OF INTERNATIONAL MALL. HE WAS DUE TO LEAVE THE MALL APPROX 5:37PM. RUN #1181 VEHICLE #02032 BADGE #3115

CALLER STATED THAT LATELY ROUTE 36B (WB) SCHEDULE TO DEPART NW 36 ST @ NW 22 AVE AT 7:03AM HAS BEEN ARRIVING LATE FOR THE PAST COUPLE OF DAYS. TODAY, 4/28/14 THE BUS ARRIVED AT THE STOP AT 7:25AM. RUN 1075, VEH, 04193, BADGE 3425

CALLER STATES THAT HE IS WAITING AT DOLPHIN MALL FOR THE ROUTE 36 HEADING EASTBOUND, WHICH IS DUE TO DEPART AT 537P/1181, BUT THE BUS DID NOT ARRIVE UNTIL 541P. HE IS COMPLAINING BECAUSE HE SAYS THAT THIS BUS IS LATE EVERYDAY; RUNNING 30 MINUTES BEHIND SCHEDULE. OPERATOR IDENTIFIED AS FIGGINS #3115/VEHICLE #4182/RUN #1181

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 36 ST NW 42 AVE THE SCHEDULE 2:32 PM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1082, BADGE #6478, VEHICLE #04149, OPERATOR ANTHONY B SCARLETT JR.

patron states that the 5:37pm eb 36 leaving dolphing mall on 2/23/14 left the dolphin mall at 6pm. patron states this has happened all week long. the patron wants to make a complaint because he states that the op is just hanging out from 5:30-6pm that its not the fact that the bus is late. veh#9960,run#1181,badge#3115

THE BUS DRIVER FOR THE 36B AT 36TH ST @ BISCAYNE BLVD SCHEDULED AT 6:45AM TO DOLPHIN MALL IS LATE EVERY DAY! SHE IS ALSO DRIVING SLOWLY WHICH MAKES IT HARD TO GET TO GET T0 WORK ON TIME. PLEASE CHANGE THE BUS DRIVER! run # 1075, veh # 2163, badge # 2658

CALLER STATED THAT HE WAS WAITING ON NW 36 ST @ NW 97 AVE FOR ROUTE 36 (EB) SCHEDULE TO ARRIVE AT 5:59PM , BUT THE BUS WAS A NO SHOW NO REPORT ON CAD OR BVRMS. AT THE TIME OF THE CALL THE BUS WAS LOCATED AT DOLPHIN MALL SINCE 6:06PM. RUN 1181, VEH 02047, BADGE 3115

CALLER WAS WAITING FOR THE RTE 36B TRAVELING W/B ON NW 36TH STREET/ 66TH AVE, BUS SCHEDULE 824AM/1071 WAS A NO SHOW, DUE TO A BREAK DOWN IN CADVL. CALLER SAID NO MATTER WHAT TIMES SHE TAKES MDT SERVICE IT IS ALWAYS A PROBLEM, AND MDT HAVE THE NERVE TO TAKE THEIR RATES UP, NOT FAIR AT ALL PER CALLER.

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND ON NW 36TH ST/ 57TH AVE AT 6:40AM AND BUS DIDN`T SHOW UNTIL 7:03AM WHICH MADE PASSENGER LATE FOR WORK. VEHICLE#6155/ BADGE#2485/ RUN#1844 VERNA L HOBBS BADGE#2485

Pax advises the route 36 wb scheduled at 36 & lejune at 6:12pm is LATE every saturday for at least 3 weeks causing him to be late to work. When pax boarded he asked the oper why she was late again and she nonchalantly answered " oh well I'm just a little late". Caller advises he walked to his seat to avoid confrontation, but feels this needs to be taken more seriously. This is the first run for the route on saturday, so he has no other choice. run# 1844, veh # 6155, badge # 2484

PASSENGER SAID THE BUS 36 E/B AT 57 AVE NW 36 ST SCHEDULED TO COME AT 1:15PM, THE BUS DID NOT SHOW. VEHICLE 04149, OP SHAVERS, BADGE 3427, RUN 1071

Pax is making a complaint on the route 36 heading east from dolphin mall due at 5:37pm for being late. run#1181 vehi#09941 badge#3115

The citizen waited for Bus # 36 Miami Springs [ westbound / run 1083 / veh 04149] at NW 57 Ave / 36 St around 6:45 pm on 04/04/2014. According to passenger, the bus came by earlier than 7:03 pm scheduled time.

PAX CALLED AND STATED THAT THE BUS SHOWED AT HER LOCATION LATE AT 941 AM VEH 06154 BADGE 2307 RUN 1073

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON NW 41ST STREET/ 107TH AVE, BUS SCHEDULE 359PM/1082 NEVER SHOWED UP UNTIL 435PM. VEH#2027, BADGE#3135, RUN#1082

caller states bus late from 36th st/5th ave 36bwb run#1082. bosmis shows op Powell 3135 veh#2027.

CALLER WAS WAITING FOR THE RTE 36 TRAVELING W/B ON 36TH STREET/ 7TH AVE, BUS SCHEDULE 1003AM/1075 NEVER SHOWED UP UNTIL 1015AM. PER CALLER NO MATTER WHAT TIME SHE TAKES THIS BUS , IT'S NEVER ON TIME . PLEASE LOOK INTO THIS MATTER , IT'S ONGOING PROBLEM. VEH#9948, BADGE#2658,RUN#1075

CALLER STATES HER DAUGHTER HAS BEEN WAITING AT THE BEGINNING OF THE LINE FOR ROUTE #36-DOLPHIN MALL DUE APPROX 2:00PM AND CLAIMS THE BUS HASN'T SHOWN UP. IT FINALLY LEFT THE END OF THE LINE APPROX 2:20PM. RUN #1082 VEHICLE #02027 BADGE #3440

PAX STATES BUS ROUTE 36B WB @ 1800 ARRIVES LATE ALL THE TIME TOO INLCUDE TODAY 3-24-2014. PAX CLAIMS SHE ARRIVED @ 1700 TO BUS STOP 102 AVE NW 41 ST AND NO BUS CAME UNTIL 1827 VEH # 9951, RUN # 1084, BADGE # 6340

pax stated that she was waiting on the # 36 bus going e/b at 1:15 pm thebus came at 2:20pm pax said the op should be on time it was rain. run 1079 badge 3191 veh 4181

CALLER STATED THAT HE WAS ON NW 57TH AVE & NW 36TH ST AT 9:00 AM. THE BUS 36 eb WAS SCHEDULEd TO ARRIVE AT 9:10 AM THE BUS NEVER CAME. BADGE# 3506 RUN# 1846 VEH# 4181

PASSENGER STATED THAT HE WAS WAITING FOR THE BUS 36 TRAVELING EASTBOUND ON NW 57TH AVE/ 36TH ST AT 3:30PM FOR THE 3:51PM AND BUS DIDN`T SHOW UNTIL 4:13PM. PASSENGER SAYS THAT THIS BUS IS ALWAYS LATE EVERYDAY ABOUT 10-20MINS. COULD YOU PLEASE CHECK INTO THIS SITUATION. THIS IS AN ONGOING PROBLEM.VEHICLE#4180/ BADGE#2801/ RUN#1078.

CALLER STATES SHE GOT TO 36TH ST NW 33RD AVE AT 215 PM AND CALLED AT 240 WHEN OP ARRIVED. ID OP AS A BLACK AFRICAN AMERICAN FEMALE WITH VEH#09940, OP JENKINS, BADGE#3978, RUN#1082

caller claims that the route 36 traveling eb on 41 st/nw 107 ave that is scheduled at 5:59pm was late last night on 3/13/14. caller states that this route is effecting her employees at her business that use the transit system to get to and from her job. the caller wants a someone to monitor this route because it is becoming an issue and its hindering her business. veh#9960,run#1181,badge#3877

pax is making a complaint on the route 36 miami spring from 39 st nw 62 ave for being late. Bus was due to arrive around 4:55 pm. run#1081 vehi#02024 badge#6448

PASSENGER SAID THE BUS 36 E/B AT 66 AVE NW 36 ST SCHEDULED TO COME AT 12:59PM, THE BUS DID NOT SHOW. VEHICLE 04180, OP VICKERS, BADGE 6117, RUN 1078

CALLER STATES THAT HE ARRIVED AT THE BUS STOP LOCATED AT NW 112 AVENUE AND NW 33 STREET AT 530P FOR THE ROUTE 36 HEADING EASTBOUND. ACCORDING TO THE SCHEDULE THE BUS IS DUE TO ARRIVE AT 548P/1181, BUT HE IS STILL WAITING FOR THE BUS AT 618P. OPERATOR IDENTIFIED AS SCARLETT #1990/VEHICLE #9942/RUN #1181

PAX STATED HE WAS ON HAMMOND DR/ LAFAYETTE DR ARRIVED AT 5:50 AM. THE BUS WAS SCHEDULED TO ARRIVE AT 6:08 AM AND THE BUS NEVER SHOWED UP. PAX STARTED WALKING EB THE SAME DIRECTION THE BUS WOULD HAVE CAME AT 6:26 AM AND NO BUS STILL NEVER APPEARED. PAX WALKED TO 36 ST/ 57 AVE. RUN# 2239, BAD# 3870, VEH# 02043

CALLER STATES THAT SHE HAD BEEN WAITING AT ALLAPATTAH STATION FOR ROUTE #36-A WEST DUE APPROX 9:33AM. CALLER IS EXTREMELY UPSET SHE IS TRYING TO GET TO WORK. SHE WOULD LIKE THIS OP MONITORED. RUN #1844 VEHICLE #09938 BADGE #2785

CALLER STATED THAT SHE WAS WAITING FOR ROUTE 36 (EB) AT NW 41 ST @ NW 79 AVE SCHEDULE TO ARRIVE AT 2:09PM BUT THE BUS NEVER SHOWED UP AT THE STOP. CALLER STATED THAT A PASSENGER THAT WAS ON THE BUS GOT TO THE STOP WHERE SHE WAS LOCATED AND INFORMED HER THAT THE BUS WAS NOT GOING TO SHOW UP BECAUSE THE OPERATOR CUT THE ROUTE. INSTEAD OF GOING NB ON NW 87 AVE, HE WENT STRAIGHT ON NW 36 ST. SO THE LOOP NEVER WAS SERVICED. WHEN THE PASSENGER ASKED THE OPERATOR HE WAS TOLD THAT HE WOULD JUST GO STRAIGHT ON NW 36 ST. RUN 1079, VEH 06167, BADGE 3191

PASSENGER SAID THE BUS 36 E/B AT 41 ST NW 79 AVE SCHEDULED TO COME AT 2:04PM, THE BUS DID NOT SHOW. VEHICLE 06167, OP EDMONDS, BADGE 3191, RUN 1079

CALLER STATED THAT HE ARRIVE AT THE BUS STOP AT 6:20 AM WAITING FOR THE RTE 36 HEADING EASTBOUND ON NW 57TH AVE & NW 36TH ST. CALLER STATED THAT THE BUS NEVER CAME. BADGE# 6569 RUN# 1076 VEH# 2045

pax claims that the route 36 traveling eb towards biscayne blvd did not come to her for over an hour on doral blvd/87 ave. badge#2384,run#1071,veh#4149

The bus route 36 eb scheduled at 7:15pm at nw 41st st @ nw 79th ave that's supposed to arrive at the said location is always late or never shows up. This is the second day in a row that this bus is late. Yesterday it showed up 30 minutes late. Sole days it doesn't show up. I have to wait a whole hour until the next 36. I've made several complaints. run # 1084, vehicle # 9959 , badge # 6527

CALLER WAS WAITING FOR THE RTE 36 TRAVELING E/B ON NW 33RD STERET/ 112TH AVE. BUS SCHEDULE 545PM/1181 WAS A NO SHOW BUS. NO REPORT OF A BREAKDOWN. PLEASE LOOK INTO THIS MATTER IT'S ONGOING

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 53 ST NW 87 AVE THE SCHEDULE 9:39 AM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1074, BADGE #1624, VEHICLE #06136, OPERATOR JOYCE A JOHNSON.

Caller states she was waiting for route 36 traveling westbound on nw 36 st/ 7 ave at 7:07am; pax called at 7:34am saying that still no bus had shown up, and was upset because she would be late to work. vehicle #2044, badge #6569, run #1076 Trina V Hampton

CALLER STATED THAT THIS MORNING AT 6:07 AM ROUTE 36 EASTBOUND FROM MIAMI SPRING WHEN SHE GOT TO 36 ST NW 42 AVE SHE GOT ON THE EXPRESSWAY AND GOT OFF AT NW 27 AVE AND KEPT GOING ON 36 ST EASTBOUND. ROUTE 36 BISCAYNE, RUN #1075, BADGE #2658, VEHICLE #02043, OPERATOR HARRIETTE L HOLLINS.

CALLER STATED THAT ROUTE 36 LEAVING MIAMI SPRING CIRCLE THE SCHEDULE 5:51 AM NO SHOW. ROUTE 36 BISCAYNE, RUN #1075, BADGE #2639, VEHICLE #09948, OPERATOR SHERMAN CARGILL.

CALLER STATED THAT SHE ALWAYS TAKE ROUTE 36 (EB) FROM NW 53 ST @ NW 79 AVE SCHEDULE TO DEPART AT 7:34AM, BUT THE BUS USUALLY DON'T SHOW. CALLER STATED THAT AS AN EXAMPLE LAST SATURDAY AND THE SATURDAY BEFORE THE BUS HAD A BREAKDOWN, AND TODAY IS DIRTY SO IT WAS TOOK OUT OF SERVICE, MAKING ALL PASSENGERS THAT ARE GOING TO WORK LATE. CALLER WOULD LIKE FOR A SUPERVISOR TO TAKE A LOOK AT THIS RUN AS THIS ISSUE HAS BEEN HAPPENING FOR THE PAST 3 WEEKS AND ALWAYS ON THE SAME RUN. RUN 1845

PASSENGER SAID THE BUS 36 W/B AT 102 AVE NW 36 ST SCHEDULED TO COME AT 5:52PM THE BUS WAS LATE CAME AT 6:28PM. VEHICLE 09950, OP ROBERTS, BADGE 6401, RUN 1084

Caller states she got at the bus stop at 5:00 pm and and 7:13 pm shw was satill waiting for the Route 36-eastbound with other 4 waiting passengers. Every day is the same problem on Wednesdays they have this problem.

Caller states she was waiting for route 36A traveling westbound on nw 36 st/ 23 ave at 8:33am; pax called at 8:52am because the bus still had not shown up. Pax says that this happens every weekend, and would like for it to be monitored because she is arriving late to work. vehicle #4193, badge #3843, run #1845 Lashundra T Bradshaw

CALLER STATED THAT SHE ARRIVED AT THE BUS STOP OF NW 36 ST @ NW 66 AVE TO WAIT FOR ROUTE 36 (EB) SCHEDULE TO ARRIVE AT 5:03 BUT THE BUS WAS RUNNING LATE. BRVMS WAS CHECKED AND THE BUS WAS RUNNING ALMOST 14 MINUTES LATE. RUN 1080, VEH 06154, BADGE 3011

PAX IS MAKING A COMPLAINT ON THE ROUTE 36 HEADING EAST FROM DOLPHIN MALL FOR BEING LATE PAX STATES THIS IS AN EVERYDAY PROBLEM WITH THIS PARTICULAR ROUTE. BUS WAS DUE AROUND 7:35PM RUN#1080 ROUTE#36 VEHI#02022 BADGE#1972

PARENT IS CONCERN THAT HER CHILD COMES OUT OF MDC WEST AT 114TH AVE NW 41ST ST AT 8:15 PM TO TAKE THE LAST BUS AT 8:34 PM. HE CLAIMS LAST WEEK MONDAY JAN 27 AND ON FRIDAY JAN 31 THE BUS WAS A NO SHOW. HE WAITED UNTIL 9PM AND HAD TO CALL HOME TO GET A RIDE HOME. RUN# 107 @ 8:34 PM

CALLER STATES HE WAITED FOR ROUTE #36-EAST FOR THE BUS DUE APPROX 5:37PM AND CLAIMS THE BUS DIDNT SHOW UP. RUN #1181 VEHICLE #03198 BADGE #3115

PASSENGER SAID THE BUS 36 E/B AT 107 AVE NW 41 ST SCHEDULED TO COME AT 5:59PM, THE BUS DID NOT SHOW. VEHICLE 03186, OP GORT, BADGE 2325, RUN 1181

CALLER STATED THAT ROUTE 36-B WESTBOUND FROM 79 AVE NW 44 ST THE SCHEDULE 8:32 AM IS LATE. ROUTE 36-B DOLPHIN MALL, RUN #1071, BADGE #2218, VEHICLE #04149, OPERATOR FENOL ROMAIN.

CALLER STATES THAT HE ARRIVED AT THE BUS STOP LOCATED AT NW 41 STREET AND NW 87 AVENUE AT 700P FOR THE ROUTE 36 HEADING EASTBOUND, WHICH WAS DUE TO ARRIVE AT 704P/1084. WHEN HE CALLED AT 721P TO CHECK ON THE BUS, PER BUS RVMS, THE BUS WAS LOCATED AT INTERNATIONAL MALL. HE MENTIONED THAT THIS BUS IS LATE EVERYDAY. OPERATOR IDENTIFIED AS GRIFFIN #6527/VEHICLE #9956/RUN# 1084

The 36 bus that's arrives at this location at 7:15p never shows up or it's late every day. This is a complete waste of public funds. I have made several complaints abut this route and nothing has been done. I have been waiting over an hour. Route needs to be monitored. VEH # 03189, RUN # 1084

pax claims that the route 36 traveling eb is always late and again late tonight on 79 ave nw 41 st traveling eb. pax claims that the 708 bus was late again tonight and hasnt been on time all week. (IR#:827097) badge#2381,run#1084,veh#3117

PAX ON 1/14/2014, 5:37 PM, AT THE DOLPHIN MALL, AWAITED FOR ROUTE #36-BISCAYNE BLVD., AND CLAIMS THE BUS ARRIVED AT 6:05 PM, AND THEN PARKED THE BUS TO TAKE A BREAK. PAX ADDED SHE HAS A NEW JOB AT THE DOLPHIN MALL AND EVERYDAY THIS BUS IS LATE. PAX SUGGEST TO RESCHEDULE THE TIME/FREQUENCY TO EVERY 15 MIN. PLS. MONITOR. VEH. #09956

PAX ON 1/8/14, 6:20 PM, AT DOLPHIN MALL, AWAITED FOR ROUTE #36-ALLAPATHA, SCHEDULED FOR 6:37 PM, AND AS OF 6:55 PM, PAX CLAIMS THE BUS HAD NOT ARRIVED. VEH. #09959.

CALLER STATED THAT ROUTE 36 WESTBOUND FROM 36 ST NW 42 AVE THE SCHEDULE 2:32 PM IS LATE. ROUTE 36 B DOLPHIN MALL, RUN #1082, BADGE #6492, VEHICLE #02022, OPERATOR ROSA E VELAZCO.